## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/qa/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How can I remove the online payment link from my invoice notification mail? You can remove the online payment link in many ways, depending on how commonly you receive online payments from your customers. 1. In case you require your customer to make an offline payment for the invoice (and hence need to remove the online payment link) just once or twice, you can simply just manually remove the redundant text pertaining to online payment, before sending the invoice notification mail out. 2. In case you commonly receive offline payment, you can customize your invoice mail to exclude the link to online payment without having to manually edit it each time. To do this, * Go to **Settings**. * Select **Email Notifications** under _Reminders & Notifications_. * Click **Invoice Notifications** under _Sales_. * Edit the content to remove the link which directs the customer to the online payment gateways. * Save the modified template as your default invoice mail. Now, all the invoice notifications you send out will not have the text requesting online payments. 3. Alternatively, if your transactions are going to include both online and offline payments equally, * Go to **Settings**. * Select **Email Notifications** under _Reminders & Notifications_. * Click **Invoice Notifications** under _Sales_. * Edit the invoice template by removing the link relating to online payment gateways and save it as a new invoice template and not your default one. * You now have two invoice templates, one with the link directing the customer to online payment gateways, and the other without the link. * Now set one of these two templates as the **default** invoice template for each of your customers, depending on their method of payment. You can do this by opening each customer, clicking on the **Settings** icon and selecting **Associate Templates.** Now, the online payment link will only appear in invoice notifications sent out to customers who are required to pay online. Was this document helpful? ![](/billing/images/ue-resources/common/thumbs.svg) Yes ![](/billing/images/ue-resources/common/thumbs.svg) No Was this document helpful? Enter your comments or feedback on this page Enter your email address ![](#) Refresh Type the characters you see in the image above By clicking Submit, you agree to our [Privacy Policy](https://www.zoho.com/privacy.html) . Submit Cancel Submit Submit ![](/billing/images/ue-resources/common/smiley.svg) Thank you for your feedback!