## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/qa/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Besides automatic retries can I perform a manual retry?

Yes, you can.

Open the overdue invoice related to the subscription and click the **Record Payment** > **Charge Customer** button at the top. Zoho Billing will try to charge the customer’s card. This manual retry is not associated with any of the automatic retries and any automatic retries left will function as usual.

You can use the **Payment Failures** report to get the list of all the customer for whom the payment has failed.