Seamlessly unify review management and customer support
Turn Google reviews into tickets and let your support agents respond instantly, without logging into Zoho Publish or needing access to it.
Make reviews part of customer service
You already manage customer support in Zoho Desk, so why leave out reviews? Bring them in to see the full picture of every customer interaction, all in one place.
Bring reviews, queries, and issues together
Queries, issues, or reviews all need the same foundation of empathy, care, and experience. With this integration, your existing support agents can handle reviews just as effectively.
Frictionless Google Review Management
Busy weekends, holiday seasons, or big promotions can flood you with reviews. Now it's easy. Reviews come in as tickets. Agents respond to the customer and move on. Everything else is automated.
Let agents guard your reputation
Got a terrible 1-star Google review? Route it to your best agent. Avoid rushed or emotional replies. Let your experienced team take care of critical feedback with calm professionalism.
Your agents can now handle Google reviews too.
