Frequently Asked Questions In Documents

1. Is document management part of free plan ?

Yes. Document Management is available as part of our free plan. Now you can browse and attach files from Zoho Docs and Google Drive.

2. Can I have more disk space for an existing plan if it exceeds the allocated limit?

Yes. If your disk space exceeds the allocated limit for an existing plan, then you may need to upgrade to a higher plan or send a request to support@zohoprojects.com to increase your disk space in the same plan. The total disk space available for a portal is 100 GB, and is available in our Premium and Enterprise plans. For more details see Plans and Pricing

3. What file types are supported in Zoho Projects?

You can upload any file type like .doc, .xls, .xlsx, .docx .pdf, .pps, .ppt, .avi, .jpeg, .wmv, *.zip, *.mpeg, *.bmp and more.

4. How can I import my files from Google Drive into Zoho Projects?

In the Documents tab, click New and select From Cloud. Now, you need to click Google Drive and authenticate your account to Zoho Projects. Just glance at our user guide for a detailed understanding.

5. What will happen if I upload a different filename?

If you upload a file with a different name or file type a warning message will be displayed.

6. Do Zoho Projects support sub-folders?

Yes, we support sub-folders for organizing your files. Learn More.

7. Can I download a folder?

Yes, you can download any folder. Learn More.

8. Can I delete files in bulk?

Yes, you can delete files in bulk. Learn More.

9. Is it possible to move a file from one folder to another?

Yes, you can move a file from one folder to another. Learn More.

10. Can I restore deleted files?

Yes, you can restore any deleted file from Trash.

11. Can I upload a folder?

Yes, you can upload a folder in any project. 

12. How do I create a sub-folder?

Right click on the folder for which you prefer to create a sub-folder. Get a quick look on how it is done

13. What is the max file size for uploading a file in the documents module?

The maximum file size for uploading a file in documents module is 500MB.