Crashlytics Integration

Crashlytics is one of the powerful crash reporting service integrated with Zoho Projects which helps in tracking the mobile app crash and reports them as issues in Zoho Projects. You can integrate Crashlytics only in our Premium and Enterprise plans.

Copy service hooks URL of Zoho Projects

You must copy the Project ID and Token value in Zoho Projects to integrate with Crashlytics. However, only Portal Owner and Admin have the privilege to copy service hooks.

  1. Select the required project in Projects.
  2. Click  in the upper-right corner.
  3. Select Developers Space in Integrations.
  4. Copy the Project ID and Token Value in Service Hooks.

Note:

  • If the copied Token value is invalid you can click Regenerate Token.

Set service hook in Crashlytics for Zoho Projects

  1. Login to Crashlytics with your login credentials.
  2. Click Settings and then click Apps.
  3. Choose the desired app.
  4. Search and select the hook Zoho Projects from the Service Hooks options.
  5. Past the copied Project ID and Auth Token from Zoho Projects in the Project ID and Token value fields.
  6. Click Verify to create a service hook for Zoho Projects in Crashlytics.

Once Zoho Projects is configured in Crashlytics you can set the desired impact level to track issues.

View issues in Zoho Projects

Select the required project in Projects and click Issues. And in List view, you can view all the issues reported from Crashlytics.

Why am I unable to view the issues?

Sometimes, you may have problems in viewing your issues in Zoho Projects. If that is the case, you need to reconfigure and try again. In most of the failed configurations, you need to check the validity of your auth token. 

Error message:crashlytics-error

What it indicates: The provided authtoken is either wrong or invalid.

Resolution: Check if you recently changed your password, or clicked on Regenerate Token to generate a new authtoken, or deleted the active authtokens in Accounts.zoho.com

And if you still have problems contact support@zohoprojects.com

If you have problems in spite of a successful configuration, you need to check the impact level settings. Learn More about why you are still unable to resolve the problem.

Related Topics

Bitbucket Integration | Github integration in Zoho Issue Tracker