Manage Bugs

The bugs view provides a consolidated view of the progress of bugs. You can view bugs as a list in List View  or as Kanban cards in Kanban View . This is the place to track your bugs status, severity, assignee, and other bug related details relevant to your project. 

In both the bug views you can:

 Add a bug

If you haven't yet added bugs to your project, start adding bugs. In Projects, select the required project and then click Bugs. Click the List or Kanban view.

bugs-view

Click Submit Bug at the top right corner to submit a bug. Specify other bug details such as Problem Title, Problem Description and so on. You can now, attach and share screenshots of any webpage or screen related to a bug using the screen-grabber option. In Drop files or add attachments here.., click the screen grab option and paste or attach the required image, and then click Done to upload the screenshot. An inbuilt draw tool lets you highlight what is important and blackout what you don’t want in the screenshot.

Note: You can filter bugs based on Status, Assignee, Severity, Time, Module, Classification, and Milestone.  You can now associate bugs to Affected Milestone when the bug is detected, and later attach the bug to Release Milestone when it’s resolved and updated.

 Edit a bug

In the Kanban or List view, click to open the selected bug. Modify the bug details in the appropriate fields and save the changes. You can add comments, attachments, log hours, clone, delete, and check notifications.

You can associate a bug to its related task, so that it's easy to track and close the task as well as the associated bugs. Edit a bug and then, click the Tasks tab to associate a task. Click Associate Tasks, andtype the task name to search and select the task, then click Associate Tasks. You can click on the associated task to directly navigate to the Task details page, where you can click on the Bugs tab to view the associated bugs and vice versa. Learn More

 Remote assist for bugs

In the Kanban or List view, click to open the selected bug. The Remote Assist option is available only if the bug is assigned to you. When you click this option, it invites the bug reporter to share their screen with the assignee so that the assignee can assist better in resolving the issue.

remote-assist

 More about the Edit Bug screen

While editing a bug, you can navigate to the next bug without leaving the page. You can also move to the next bug using the Up and Down navigation keys in the keyboard.

You can edit the bug properties such as Project, AffectedMilestone, Release MilestoneAssignto, Dueon, Status, Severity, and so on. You can also move bugs from one project to another in Project. Once a bug is moved, all the data associated with the bug is also moved.  Further, you can associate a bug to Affected Milestone or Release Milestone.

Click Edit Description to update the bug description. If you want to view the bug Description and Comments together, click the Description down arrow and choose Description & Comments

 Add comments while modifying the bug. Also, you can attach and share screenshots of any webpage or screen related to a bug using the screen-grabber option. In Drop files or add attachments here.., click the screen grab option and paste or attach the required image, and then click Done to upload the screenshot. An inbuilt draw tool lets you highlight what is important and blackout what you don’t want in the screenshot.

Add attachments while modifying the bug. Also, you can attach and share screenshots of any webpage or screen related to a bug using the screen-grabber option.

You can resolve bugs while editing itself. 
resolve-bugs
 

Add log hours for the bug. Learn More.

log-hours
 

Link and classify related bugs. Learn More.

link bugs
 

You can view the activity history of the bug. All the activities related to the bug are listed in order.

view-history

Clone bugs to create another copy of the bug. In the Edit Bug screen, click Other actions at the top right and then choose Clone.

Follow a bug or Add Followers for the bug. In the Edit Bug screen, at the top right and then click Follow to track the bug or click Add Followers to select and add project users to the bug.

 Delete a Bug

In the Kanban or List view, click to open the selected bug, and in the Edit Bug screen, click Other actions at the top right and then choose Delete.

 Related Topics

Kanban View of Bugs|List View of Bugs