Projects - Customer Case Study
About HCL Technologies
HCL Technologies is a leading global IT services company working with clients in the areas that impact and redefine the core of their businesses. Since its emergence on global landscape after its IPO in 1999, HCL has focused on 'transformational outsourcing', underlined by innovation and value creation, offering an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and Business services. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare & Life sciences. HCL’s organizational beliefs of 'Employees First, Customers Second', ‘Trust, Transparency and Flexibility’, and ‘Value Centricity’ empower its 95,522 Ideapreneurs to create real value for customers by delivering a Relationship Beyond the Contract. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 5.5 billion, as on 30th September 2014 (on LTM basis). For more information, please visit www.hcltech.com
- INDUSTRY Information Technology and Services
- SIZE 130,000+
Challenges faced before Zoho Projects
We have used some enterprise project management tools for large projects. We were looking for a simple cloud based Project Tracking, Time Tracking and Bug Tracking tool having a shorter learning curve, which was easy to maintain, that could be made available to our team at multiple locations. Zoho Projects was a fit into all our requirements.
Reason for choosing Zoho Projects
We evaluated some of the top cloud based Project tracking tools and found Zoho to be very efficient and simple to use. It was very important for the tool to be user friendly so that we did not spend much time training users and maintaining the tool. We currently have a large number of users on Zoho who are working on multiple projects
How we use Zoho Projects
We use Zoho Projects to create Project Plans using Tasks and Milestones, use Timesheet extensively for tracking resource efficiency and the IssueTracker module to log bugs. We also use Zoho for improving project communication via document sharing and were impressed with its ability to manage documents which we did not anticipate at the time we started using it.
Impact of Zoho Projects
Zoho Projects has proved to be most efficient cloud based project tracking and bug tracking tool for us. We are benefited by its availability on cloud which enables our managers to access it even when travelling for keeping a track on their resources and project timelines. We have even recommended Zoho for Project tracking to some of our clients.
Zoho Projects is one of the best cloud project tracking tools available in the market. Zoho often comes up with a new release with enhanced features hence their customer continues to get more and more without even having a need to ask for it.