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Will marking a user inactive downgrade their license automatically?

Marking a user inactive will not downgrade their license automatically. You will have to remove them from Zoho Procurement. Here’s how:

  • Go to Settings in the top right corner of the page.
  • Click Subscription under Organization. You will be redirected to the payments page where you can remove the users.
  • Click Downgrade Add-Ons.
  • Select the number of users you want to remove and click Proceed.
  • Confirm your action by clicking Proceed again to remove the users.