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My users haven’t received the invitation email to join my organization. What should I do?

If your users can’t find the invite in their inbox, you can ask them to search for the invite email in the Spam folder. If your they are still not able to find the invite email, you can re-invite them.

To re-invite users:

  • Go to Settings in the top right corner of the page.
  • Click Users under Users & Roles.
  • Click the More icon in the right corner of the user you want to re-invite.
  • Select Invite Again. An invite will be sent to the user again.

If the users still haven’t received the invite, contact support@zohoprocurement.com with their email address.