When I try to delete a user in Zoho Books, I get the error, “This user cannot be deleted as they are a part of the Zoho Practice organization. Disable the integration to delete this user.” What should I do?

If you get this error, you must first unlink the Zoho Practice account associated with the user present in Zoho Books. Here’s how:

• Log into your Zoho Books organization.
• Go to Accountant on the left sidebar and select My Accountant.
• Click Remove Practice Link in the top right corner.
• In the pop-up that appears, click OK to confirm.

The client will now be unlinked with Zoho Books and will be available as a non-Zoho client in your Zoho Practice organization. You can now delete the client in Zoho Practice. Here’s how:

• Log into your Zoho Practice organization.
• Go to Clients on the left sidebar.
• Select the required client.
• Click the More icon in the top right corner and select Delete from the dropdown.
• In the pop-up that appears, click OK to confirm.

The respective client will be deleted.