The Service
Zoho POS consists of (i) native desktop and mobile applications for billing and checkout ("Zoho POS Billing Applications"), and (ii) web-based administrator console to manage back-office operations such as customer information, inventory and order management, transaction details and reports, and vendor data. Your use of Zoho POS Billing Applications is governed by Zoho POS Billing Applications Software License Agreement.
Accessing Zoho POS
Zoho POS is a part of Zoho’s suite of online collaboration, business and productivity applications. You will be able to access Zoho POS by using your common account for all Zoho Services (hereinafter “Zoho Account”).
Accessing other Zoho Services
Other Zoho Services may be integrated with Zoho POS. Your Zoho Account will also allow you to access all Zoho Services even if such Zoho Services are not integrated with Zoho POS. Use of some of these Zoho Services may require acceptance of terms of service specific to such Zoho Services (hereinafter “Service Specific Terms”). You must read, understand and accept the Service Specific Terms before using the corresponding Zoho Service.
Prohibited Activities
By using Zoho POS, you agree that,
You will not offer goods or services, or transmit or publish any content that exploit or abuse children, including but not limited to images or depictions of child abuse, child pornography or that present children in a sexual manner.
You will not offer goods or services, or transmit or publish any content that infringes the patent, trademark, trade secret, copyright or other proprietary rights of any party.
You will not offer goods or services, or transmit or publish any adult content that is pornographic and/or obscene.
You will not offer goods or services, or transmit or publish any content that is unlawful, illegal, hateful and promotes discrimination or hatred or violence based on ethnicity, race, nationality, religion, gender, sexual orientation, disability or medical condition.
You will not offer goods or services, or transmit or publish any content that defames, abuses, harasses, bullies, stalks, threatens or otherwise violates the privacy and other legal rights of others.
You will not offer goods or services, or transmit or publish any content, that imply or promote support or funding of, or membership in, a terrorist organization.
You will not offer goods or services, or transmit or publish any content that promotes self-harm and other dangerous or illegal activities.
You will not use Zoho POS for selling or distributing any counterfeit and unauthorized goods.
You will not offer any goods or services related to gambling such as lotteries, games by chance, etc.
You will not use Zoho POS for selling or distributing any financial or professional services.
You will not use Zoho POS for selling or distributing regulated products with varying legal status across jurisdictions such as alcoholic beverages, e-cigarettes, arms and ammunition, fireworks, explosives, toxic and radioactive materials, pharmaceutical and pseudo-pharmaceutical products, medical devices, drugs, equipment designed for making/using drugs, etc.
You will not use Zoho POS for unfair, predatory, deceptive commercial practices or scamming activities such as pyramid scheme, click fraud or get-rich-quick scheme.
You will not use Zoho POS for spamming, phishing or any similar activity.
You will not use Zoho POS for collecting information about others, including e-mail addresses, without their consent.
You will not use Zoho POS to link or redirect to sites that are involved in any of the prohibited activities listed above.
Online Store
Zoho POS facilitates you to create and manage one or more branded storefronts, product catalogs and checkout experiences ("Online Store"). You are solely responsible for all information, images, logos, product descriptions, prices, taxes, fees, policies, and other content you upload or configure in the Online Store (“Store Content”), and for the accuracy, legality, and timeliness of such Store Content. You will ensure your Store Content complies with applicable law and does not infringe or misappropriate any third-party rights.
You are solely responsible for order acceptance and fulfillment, cancellations, refund/returns, customer inquiries and after-sales obligations in connection with the goods or services that you offer. You must clearly post on the website on the Online Store any customer terms or policies required under applicable law, including but not limited to privacy policy. Zoho shall not be responsible for any third-party claims resulting from or in connection with the goods or services that you offer, and shall have no obligation to settle disputes between you and your customers.
Screening of Content
Zoho does not pre-screen any content. Zoho has the right, but not the obligation to monitor and remove the goods or services offered, or the content transmitted or published through your use of Zoho POS that violate the Terms or Zoho General Terms of Service. Zoho’s determination of whether a violation of the Terms and/or Zoho General Terms of Service has occurred, and/or any action taken with respect to enforcing the Terms and/or Zoho General Terms of Service, including taking no action at all, will be at Zoho’s sole discretion.
Suspension and Disablement of Zoho POS
Zoho may suspend or disable your access to Zoho POS (or any part thereof), upon 24 hours’ notice, wherever reasonably possible, in case of (i) violation of the Terms and/or the General Terms of Service; or (ii) repairs, modifications, maintenance or improvements to Zoho POS. Zoho shall, in no event be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business profits, business interruption or other loss arising out of or caused by the suspension or disablement of your access to Zoho POS.
Compatibility with Third-Party Hardware
You are solely responsible for procuring, configuring, and maintaining third-party hardware, peripherals, and accessories used with Zoho POS, including without limitation barcode scanners, weighing machines, printers, cash drawers, payment terminals, and related firmware or drivers (collectively "Third-Party Hardware"). You must, before integrating with Zoho POS and on an ongoing basis, verify that the Third-Party Hardware is compatible with Zoho POS. You understand and agree that Zoho is not obligated to modify Zoho POS to achieve compatibility with any Third-Party Hardware, and shall not be responsible for any errors, delays, or failures arising from or relating to such Third-Party Hardware.
Usage Limits
Zoho may prescribe usage limits based on the subscription plan chosen by you. You must make sure that your usage is within the usage limits prescribed by Zoho in order to avail uninterrupted service. You understand that Zoho may restrict an activity if you reach the usage limit corresponding to such activity.
Modification, Suspension or Discontinuance of Zoho POS
Zoho reserves the right to modify, suspend or discontinue Zoho POS (or any part thereof), with or without notice. Zoho shall in no event be liable to you or to any third party for any such modification, suspension or discontinuance of Zoho POS.
Terms of use for API
Integration of Zoho POS with Third Party Applications using APIs provided by Zoho requires technical skill. You understand that errors or defects in the integration may cause loss and corruption of data. You must make sure that you use the services of technically skilled persons for the integration. You agree that Zoho is not liable for any loss and corruption of data caused due to errors or defects in the integration.
You must not try to access any functionality that is not exposed in the documentation for the API. You understand and agree that Zoho will not be liable for the consequences of accessing or using any unexposed functionality of the API.
API Usage Limits
Zoho may prescribe usage limits, including limits on the number of calls, number of records per call, bandwidth usage and frequency of calls. You are required to adhere to the usage limits prescribed by Zoho in order to avail uninterrupted service. You understand that Zoho may restrict an activity if you reach the usage limit corresponding to such activity and that an API call may either fail or be partially executed if the usage limits are reached before or during an API call.
API Deprecation
Zoho, in its discretion, may cease providing the current version of the API either as a result of discontinuation of the API or upgradation of the API to a newer version. In both cases, the current version of the API will stand deprecated and become the deprecated version of the API (hereinafter "Deprecated Version"). When Zoho decides to deprecate the current version of the API, You will be informed about such deprecation through a service announcement. For a period of six months following announcement of deprecation (hereinafter the "Deprecation Period"), Zoho will use commercially reasonable efforts to support the Deprecated Version. You understand that Zoho is not obliged to provide the features of the newer version in the Deprecated Version. Zoho in its discretion may cease supporting the Deprecated Version during the Deprecation Period if i) Zoho is required to do so by law or ii) You have breached any provision of these Terms or the General Terms of Service or iii) Zoho determines that supporting the API is likely to result in a security risk to Zoho.
Modification of Terms of Use
Zoho reserves the right to modify the Terms. Modifications to the Terms are effective upon your use of Zoho POS subsequent to publication of such modification.