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HR Glossary

Organizational culture

What is organizational culture?

Organizational culture is the set of shared values, behavior, and practices that define how people interact and work in an organization. It's often described as an organization's "personality" and influences everything from communication and decision-making to how employees feel about their job.

Why is it important to have an organizational culture?

Organizational culture is key to business performance, employee motivation, and lasting success. Here's why:

  • Drives employee motivation: 

    A diverse organizational culture provides employees with a sense of identity and meaning, encouraging them to take more pride in their job.

  • Supports talent retention: 

    Employees stay at organizations that they feel represent their values and have favorable work cultures.

  • Impacts performance: 

    Culture either inspires or hinders performance. High-performance culture generates responsibility, collaboration, and creativity.

  • Guides decision-making: 

    There are more value-driven and consistent decisions in clearly defined culture organizations.

  • Enhances employer brand: 

    A clearly defined and authentic culture enhances the organization's reputation, enabling it to attract the best employees.

What are some of the features of a great organizational culture?

  • Trust and transparency: 

    Transparent communication generates employee trust and credibility.

  • Inclusivity and respect: 

    Diverse perspectives are welcomed and respected.

  • Accountability: 

    There are clear expectations and joint responsibility for outcomes.

  • Continuous learning: 

    The culture fosters personal and professional growth.

  • Recognition and appreciation: 

    There's ongoing celebration of success and contributions.

  • Adaptability: 

    The company shows flexibility in the face of changing environments and business needs.

  • Purpose-driven: 

    There's a strong alignment of organizational goals with employee values.

How can leadership influence organizational culture?

  • Open and honest communication: 

    Developing a sense of open and honest communication generates a culture of trust.

  • Organizational systems and policies: 

    HR systems, policies, and rewards reinforce cultural values.

  • Hiring and advancement practices: 

    Who gets hired and promoted reflects what behaviors are truly valued.

  • Employee development: 

    Promoting employee development encourages a culture of continuous learning.