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HR Glossary

Attrition

What is employee attrition?

Employee attrition refers to the natural and gradual reduction in an organization’s workforce over time. This typically happens because of resignations, retirements, personal reasons, or structural changes. Unlike sudden layoffs, attrition is a slower process that reflects the evolving nature of a workplace. It occurs when employees leave and their positions remain unfilled, leading to a gradual decrease in overall staff. This differs from normal workforce adjustments where vacancies are filled.

What are the common reasons for employee attrition?

Employee attrition can occur due to:

  • Lack of growth and opportunities: 

    When employees feel that they don’t see clear career paths, they tend to leave the organization.

  • Work-life balance: 

    Long hours or lack of flexibility often drive attrition, especially in younger workforces.

  • Leadership and management style: 

    Poor relationships with supervisors can strongly influence decisions to leave.

  • Personal reasons: 

    Health, relocation, family responsibilities, or retirement also contribute to attrition rates.

Tips for managing employee attrition

  • Set clear roles: 

    When employers set clear career paths, including the required skill sets and knowledge, employees tend to stick with the organization.

  • Offer growth opportunities: 

    Offering training programs, resources for career development, and mentoring not only upskills an organization's workforce but also makes employees feel valued.

  • Ensure competitive pay and benefits: 

    Offering competitive pay not only includes salary and perks but also includes providing insurance, a retirement plan, paid time off, and wellness programs, all of which play a key role in retention.

  • Build a positive culture: 

    Create a positive workforce culture where employees can be valued and heard. Cultivate a culture of diversity and inclusivity.

  • Support work-life balance: 

    Burnout is one of the major reasons why employees leave an organization. Encourage employees to set boundaries and take time off from work, and offer them flexible working hours.

  • Conduct exit interviews: 

    Collecting feedback from departing employees helps employers find room for improvement and enhance the overall employee experience.

What is the difference between employee attrition and employee turnover?

Employee attrition refers to the process of reducing employees without replacing them. For instance, when an employee retires from their position, that position remains vacant. On the other hand, employee turnover is when an employee leaves an organization and they're replaced.

Is employee attrition always bad?

Attrition has both its own pros and cons. When attrition rates are high in an organization, they lead to decreased productivity and increased costs and efforts in the recruitment process. At the same time, it can also create the opportunity to restructure the organization, reduce labor costs, and refresh skills.