Buddy system
What is the buddy system?
The buddy system is an informal yet structural process implemented in large enterprises where a rookie is paired with an experienced employee. The main goals of this system are to provide guidance, answer the rookie's questions, and help the new hires to adapt to the company's culture, policies, and their day-to-day work environment. Not only do they offer guidance and support in job-related matters, but they also strive to make the rookies feel comfortable and connected to the organization.
Why does an organization need a buddy system?
Here are some of the common reasons why employers should consider implementing the buddy system in their organizations.
Improves the onboarding process:
The new hires might feel overwhelmed during the onboarding process and the first couple of days. At that time, pairing them with a buddy helps them navigate throughout the process, meet co-workers, and understand the unwritten rules, making onboarding smoother and more engaging.
Increased productivity:
A buddy can provide guidance and support to the new hires and boost their productivity.
Enhances employee satisfaction:
Having a go-to person reduces stress and builds confidence, resulting in higher satisfaction and quicker adjustments.
Fosters workplace relationships:
Buddies often help rookies connect socially, which strengthens collaboration and belonging.
Encourages knowledge sharing:
The system creates opportunities for informal learning and transferring institutional knowledge.
Higher retention rate:
Building a strong bond with co-workers helps decrease the turnover rate.
What are the characteristics of an ideal buddy?
An ideal buddy is expected to be:
- Approachable and patient; someone who is open to questions without judgment.
- Enthusiastic and encouraging, with a positive attitude toward the new hire.
- Knowledgeable about the organization, understanding the company's culture, workflows, and informal practices.
- Empathetic and supportive to help the new employee feel at ease during challenges.
Best practices to implement a buddy system.
Set clear objectives:
Define the role of the buddy so both sides understand the expectations.
Choose buddies carefully:
Select enthusiastic, experienced employees who embody the company culture.
Provide training for buddies:
A short guide or workshop can prepare them for mentoring.
Balance responsibilities:
Recognize the buddy’s effort and avoid overburdening them.
Formalize the duration:
Typically, the buddy system runs for 30–90 days, after which the relationship can continue informally.
Collect feedback:
Surveys or check-ins with new hires and buddies help refine the system.
Acknowledge buddies:
Appreciating or rewarding their contribution motivates others to participate.