VPAT® Version 2.5
Zoho Payroll Accessibility Conformance Report WCAG Edition
The Accessibility Conformance Report evaluates Zoho Payroll for compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Name of the product: Zoho Payroll
Version Tested: Production
Report Date: 22 Sep, 2025
Product Description: Zoho Payroll is a cloud-based payroll software that simplifies payroll processing and helps businesses stay compliant with statutory requirements. It automates payroll tasks, ensures accurate statutory calculations, and provides employees with a self-service portal to view their payslips and manage payroll-related actions.
Contact Information: support@zohopayroll.com
Notes: This report’s scope is limited only to Dashboard, Employees, Payruns, Approvals, Loans, Givings and Settings. Also, WCAG Level AAA is not supported, so the table has been removed from this report.
Evaluation Methods Used:
- The assessment was conducted using a combination of manual and automated testing.
- Manual testing was conducted using VoiceOver on macOS.
- Automated testing was conducted using a combination of industry standard and custom-written static analysis tools.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
| Standard/Guideline | Included in Report |
|---|---|
| Web Content Accessibility Guidelines 2.0 | Level A (Yes) Level AA (Yes) Level AAA (No) |
| Web Content Accessibility Guidelines 2.1 | Level A (Yes) Level AA (Yes) Level AAA (No) |
| Web Content Accessibility Guidelines 2.2 | Level A (Yes) Level AA (Yes) Level AAA (No) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.
WCAG 2.x Report
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Not Applicable | |
| 1.3.4 Orientation (Level AA 2.1 and 2.2) | Supports | |
| 1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2) | Supports | |
| 1.4.3 Contrast (Minimum) (Level AA) | Partially Supports | Some text and icons may not meet the contrast requirements. |
| 1.4.4 Resize text (Level AA) | Does Not Support | 1. Some may appear obscured when resized to 200% 2. Text-based form controls do not resize when the text is resized. |
| 1.4.5 Images of Text (Level AA) | Supports | |
| 1.4.10 Reflow (Level AA 2.1 and 2.2) | Does Not Support | |
| 1.4.11 Non-text Contrast (Level AA 2.1 and 2.2) | Partially Supports | Some icons may not provide sufficient contrast. |
| 1.4.12 Text Spacing (Level AA 2.1 and 2.2) | Does Not Support | |
| 1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2) | Supports | |
| 2.4.5 Multiple Ways (Level AA) | Supports | |
| 2.4.6 Headings and Labels (Level AA) | Partially Supports | Most headings and labels in the application are descriptive. Exceptions include the programmatic description of buttons that close a model is labelled as Close. |
| 2.4.7 Focus Visible (Level AA) | Supports | |
| 2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only) | Supports | |
| 2.5.7 Dragging Movements (Level AA 2.2 only) | Does Not Support | Dragging movement in approval settings does not have a single pointer option to move up and down. |
| 2.5.8 Target Size (Minimum) (Level AA 2.2 only) | Partially Supports | The clickable target area is below the recommended size 24x24 in the following places: 1. Clear button in autocomplete. 2. Close button in modals and sliders. |
| 3.1.2 Language of Parts (Level AA) | Partially Supports | We provide translations every three months. During this period, any newly added text is not translated. In this case, there is no indication that the sentence is in English. |
| 3.2.3 Consistent Navigation (Level AA) | Supports | |
| 3.2.4 Consistent Identification (Level AA) | Supports | |
| 3.3.3 Error Suggestion (Level AA) | Supports | |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Supports | |
| 3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only) | Supports | |
| 4.1.3 Status Messages (Level AA 2.1 and 2.2) | Supports |
Legal Disclaimer
© 2025, Zoho Corporation Pvt. Ltd.
All information provided in this Accessibility Conformance Report represents the current view of Zoho. It is prepared by Zoho considering the criteria outlined in the ITI’s “VPAT® International Edition 2.5” by self-evaluation.
Zoho cannot guarantee the accuracy of the information published in this report after the date of publication. The customer is responsible for ensuring that the product meets the customer’s requirements and is compliant with laws applicable to it.
The availability of some features of the product as described in this report may be dependent on your subscription/service plan, which may be subject to additional payments. Any add-ons, mobile applications, or extensions to the product are not covered under this report unless explicitly mentioned in this report.
The content is subject to change without notice. Any modification to the product will render some or all part of this report inapplicable. Zoho does not make warranty of any kind, express or implied, in this report.