## Zoho Invoice — Product, features, payments, integrations, solutions, and help Index

Access the complete documentation index at:
https://www.zoho.com/om/invoice/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Accepting Quotes

Once you’ve sent a quote to your customer, they can either accept the quote or reject it. There are two ways to accept a quote in Zoho Invoice. Your customers can:

### Accepting Quotes in Customer Portal

Before your customers can accept quotes via Customer Portal, you must have configured customer portal and invited your customers to be part of it. Learn more about [Customer Portal](https://www.zoho.com/om/invoice/help/customer-portal/).

If you’ve configured Customer Portal and your customer has access to it, they can view the quote in their portal, negotiate with you or directly accept the quote. To understand this better, let’s look at how it helps Mark’s business.

**Scenario:** Mark’s customer base has grown significantly due to his exquisite designs and on-time completion of construction projects. Sally, one of Mark’s customers, meets Mark and requests a quote for the construction of a restaurant. Mark creates a quote for Sally in Zoho Invoice and sends it to her. As soon as he sends it, the quote is available in Sally’s customer portal where she negotiates the quote price. After further negotiation, they settle and Sally accepts the quote in her portal. Immediately, the quote is marked as accepted in Mark’s Zoho Invoice organization.

Similarly, your customers can accept quotes directly in Customer Portal and the quote in Zoho Invoice will be automatically updated. This means that it is less work for you. If you haven’t set up customer portal, set it up now.

### Marking Quotes as Accepted Manually

The other way of accepting quotes is manually. Your customer can accept the quote either verbally or via an email. As soon as your customer accepts the quote, you can mark the quote as accepted in Zoho Invoice.

**Prerequisite:** You must have sent the quote to your customer or at least marked the quote as sent before you can accept the quote in Zoho Invoice.

To mark a quote as accepted manually:

1.  Go to **Quotes** on the left sidebar or press **shift** + **e** to instantly navigate to the **Quotes** module.
2.  Select the quote that you want to accept.
3.  Click the **More** dropdown in the top-right corner.
4.  Select **Mark as Accepted**.

The status of the quote will be updated as **Accepted** and the quote is ready to be converted to an invoice.

## You might also find these helpful

[

### Convert Quote to Invoice

Learn more about converting a quote to an invoice automatically and manually, creating multiple invoices from the quotes.

](/om/invoice/help/estimate/convert-estimate-invoice.html?src=help-other-resources)[

### Customer Portal

Enable your customers to view, pay, and manage their invoices online through the Customer Portal.

](/om/invoice/help/contacts/customer-portal.html?src=help-other-resources)