## Documentation Index Access the complete documentation index at: https://www.zoho.com/om/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # Why am I unable to convert quotes into sales orders or invoices? ![](/books/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/books/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fom%2Fbooks%2Fkb%2Fquotes%2Fissues-in-converting-quotes-into-so-or-invoices.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fom%2Fbooks%2Fkb%2Fquotes%2Fissues-in-converting-quotes-into-so-or-invoices.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/books/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/books/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/om/books/kb/quotes/issues-in-converting-quotes-into-so-or-invoices.md) In Zoho Books, you cannot convert a quote into a sales order or an invoice in any of the following cases: 1. The quote is expired. 2. The quote is marked as declined. 3. Sales approval is enabled, and the quote is pending approval. #### 1\. The quote is expired. To resolve this, update the expiry date and try converting the quote into a sales order or invoice again. #### 2\. The quote is marked as declined. To resolve this, mark the quote as accepted and try converting the quote into a sales order or invoice again. #### 3\. Sales approval is enabled, and the quote is pending approval. To resolve this, approach a user who is an approver and ask them to approve the quote. Once the quote is approved, try converting the quote into a sales order or invoice.