Payments
Receiving Payments
- How do I record a refund for the advance payment I received from a customer?
 - How do I record advance payment made to a vendor?
 - How do I receive payments online?
 - I have configured payment gateways under my settings, but they’re not working for me
 - How can I remove the online payment link from my invoice notification mail?
 - How do I record an advance payment from my customers and apply them to their future invoices?
 - How do I add or delete a payment mode?
 - How do I enable shipping charges and adjustments and include it in my invoices?
 - How do I set my invoice due date?
 - How do I send out customised reminders for my invoice payments?
 - How can I import and export invoice payments?
 - Can my customers edit their credit card details?
 - How will I know if my client has enabled autocharge through the portal?
 - How do I record multiple invoice or bill payments at once?
 - I have associated a payment gateway to an invoice. My client is unable to find the option to pay for it. What should I do?
 - How do I add my customer’s card or bank account to charge them?
 - How do I charge my customer’s card or bank account?
 - My customer paid an invoice today. However, they intended to pay on a later date. I’ve issued a refund from my bank. How can I record this in Zoho Books without deleting the invoice?
 - I have added the opening balance amount for my customer and have made the payment. How should I record it in Zoho books?
 
Making Payments
- My employee has made a payment to a vendor on my behalf. How do I record this in Zoho Books?
 - I have added the opening balance amount for my vendor and have made a payment outside Zoho Books. How do I record it in Zoho books?
 
Payment Gateways
- When I try to match a payment made through Stripe, it shows up as a double income in Zoho Books. What am I doing wrong?
 - How do I record a credit card refund issued via Stripe?
 - I have integrated the PayPal payment gateway and added a PayPal bank account. But the payments I receive are collected under Undeposited Funds. What should I do?
 - My customers are facing a problem while trying to make a payment using PayPal Business. What should I do?
 - Which currency should I choose while setting up Braintree for Zoho Books?
 - I’m not able to find any transactions in my Stripe Clearing account even though integrated my Zoho Books organisation with my Stripe account. What should I do?
 
Other Actions
- What is the difference between recurring invoice and auto charge?
 - How do I change the default payment mode while recording payments for my invoices?
 - How can I view a payment receipt for an invoice?
 - How can I print a payment receipt?
 - Can I export my payment I make as PDF files?
 - How do I delete invoice payments that have already been recorded?
 - I want to send an acknowledgement thanking my customers for their payment
 - How do I void a payment?
 - How do I write off vendor advance?
 - How do I transfer the customer advance from one customer to another?