## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/om/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I check if the display name is approved for the business phone number provided by Meta?

If you’re using a business phone number provided by Meta (with +555), you must check if the display name is approved. If not, your messages will be sent with your phone number instead of your display name. To fix this, update the display name and get it approved by Meta. Here’s how:

*   Log into the Meta Business Suite.
*   Go to **Settings** in the bottom left corner of the page.
*   Select **WhatsApp accounts** under _Accounts_ in the left pane.
*   Select the respective WhatsApp Business account.
*   Click **WhatsApp Manager** at the bottom of the WhatsApp account pane. The phone number associated with that business account will be displayed.
*   In the phone number pane, navigate to the **Profiles** tab.
*   Click **Edit** in the _Display Name_ section.
*   In the _Edit display name_ pop-up, enter the required display name and click **Next**.

The new display name will be approved by Meta, usually within a few minutes to several working days. Once approved, you will receive a notification from Meta, either through their notification panel or an email. Then, you can delete the default WhatsApp Business phone number in Zoho Books and reconfigure it to send messages to your customers from your WhatsApp Business account.