How do I delete a credit note that has already been closed?

A closed credit note implies that the amount due to the customer has been paid, either through a direct refund or by applying the credits to an invoice. To delete this credit note, you need to first cancel this payment.

To do this,

• Scroll down to the Sales tab on the home page of Zoho Books, and open the concerned credit note.
• Sort through Closed credit notes and open the concerned one.
• Now, scroll down to the bottom of this note to view the refund or applied credits.
• Hover over the payment to view the trash can icon next to it.
• Clicking on this icon will delete the applied credit, and convert the credit note back to Open.

Now, click on More - Delete to delete this credit note permanently.