## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/om/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How to create a free plan in Zoho Billing? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fom%2Fbilling%2Fkb%2Fsubscription-items%2Ffree-plan.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fom%2Fbilling%2Fkb%2Fsubscription-items%2Ffree-plan.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/om/billing/kb/subscription-items/free-plan.md) You can create a free plan in Zoho Billing to minimize churn and to increase the change of reconversion rather than direct cancellation. To create a free plan in Zoho Billing, * Go to **Product Catalog**. * Select **Plans**. * Click **+New** to add a new plan. * Enter the necessary details and ensure that the _Rate_ for the plan is set as **0**. * Click **Save**. You can now [set up dunning failure preference](/billing/help/settings/dunning-management.html#retry) to move the subscription to the free plan after the trial and when the payment fails.