## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/om/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Custom Modules

There might be times when the predefined modules in Zoho Billing may not be sufficient to manage all your business requirements. In such cases, you can create a custom module to record other data.

**Note:** This feature is available only for certain plans of Zoho Billing. Visit the [pricing page](/billing/pricing/) to check if it's available in your current plan.

Here are few scenarios to help you understand when the custom module may come in handy:

Business Scenarios

‹

SaaS (Software as a Service) Retail & Online Sales Digital Content & Media Service Providers

›

##### SaaS (Software as a Service)

To manage incoming product enhancement requests, a SaaS business can create a custom module named Feature Requests with fields like Customer Name, Request ID, Request Type, and Priority Level. This setup allows teams to log, organize, and track customer requests efficiently—helping them plan product improvements and enhance user satisfaction.

Tech Startups Product Teams SMEs

##### Retail & Online Sales

An e-commerce business can create a custom module called E-Com Transactions to track online orders and payments separately from other sales channels. Fields such as Customer Name, E-commerce ID, Transaction Number, and Total Amount enable quick lookup, easy reporting, and efficient reconciliation of online sales data.

E-commerce Stores D2C Brands Online Retailers

##### Digital Content & Media

A digital content platform can use a custom module named Contributor Database to record and manage collaborations with guest writers and artists. By adding fields such as Contributor Name, Article Title, Publication Date, and Payout Amount, the platform can centralize contributor details, streamline payments, and maintain a complete collaboration history.

Digital Publishers Media Houses Creative Agencies

##### Service Providers

An internet service provider can create a custom module called Service Logs to record all network maintenance activities for different customers. Fields like Customer Name, Service ID, Maintenance Date, and Technician Assigned help the team document maintenance work, track service patterns, and quickly access customer-specific service history.

Utility Services Repair & Maintenance Firms

*   **[Basic Functions in Custom Modules](basic-functions.html)**
    
    *   [Create Custom Modules](basic-functions.html#create-cust-module)
    *   [Add Fields](basic-functions.html#add-fields)
    *   [Add Tables](basic-functions.html#add-tables)
    *   [Add Records](basic-functions.html#add-records)
    *   [Import Records and Tables](basic-functions.html#import-records-and-tables)
*   **[Functions in Custom Modules](functions.html)**
    
    *   [Customize Field Layout](functions.html#cust-field-layout)
    *   [Configure Field Access](functions.html#cust-field-access)
    *   [Module Permissions](functions.html#module-permission)
*   **[Blueprints](blueprints.html)**
    
*   **[Manage Custom Modules](manage-custom-modules.html)**
    
    *   [Create Custom Views](manage-custom-modules.html#custom-view)
    *   [Sort Records](manage-custom-modules.html#sort-records)
    *   [Rearrange Columns](manage-custom-modules.html#rearrange-columns)
    *   [Refresh List](manage-custom-modules.html#refresh-list)
*   **[Other Actions for Custom Modules](other-actions.html)**
    
    *   [Bulk Update](other-actions.html#bulk-update)
    *   [Edit or Delete Custom Modules](other-actions.html#edit-delete-module)
    *   [Edit or Delete Records](other-actions.html#edit-delete-records)
    *   [Clone Records](other-actions.html#clone-record)
    *   [Export Custom Modules](other-actions.html#export-module)
    *   [Automation](other-actions.html#automation)
    *   [Generate Reports](other-actions.html#zoho-analytics-integration)
*   **[Custom Module Preferences](preferences.html)**
    
    *   [Validation Rules](preferences.html#validation-rules)
    *   [Custom Buttons & Links](preferences.html#cust-buttons-links)
    *   [Lookup Fields and Related Lists](preferences.html#related-fields)