PLEASANTON, Calif.--(BUSINESS WIRE)--Helping people work online, Zoho today announced Rede Globo, the largest commercial television network of Latin America, is optimizing its programming with Zoho's online reporting and business intelligence solution, Zoho Reports. Rede Globo-widely known as Globo-is using Zoho Reports in its TV and cable TV divisions to analyze viewership data about videos and TV shows.
"Compared to our earlier solutions, Zoho Reports gives us flexibility," said Alexandre Oppermann, business intelligence coordinator-web analytics, Globo.
"We can give access to all the data and reports, and our users can do whatever they want. A lot of manual work that we were doing before, we aren't doing anymore. And that's increased the productivity of everyone, especially us."
Raju Vegesna, Zoho evangelist.
"Globo is the third largest commercial television network in the world, with an estimated 120 million people daily watching its 122 owned and affiliate television stations throughout Brazil and beyond. Globo's selection of Zoho Reports is a great endorsement of our ability to serve multi-national enterprise clients as well as SMBs."
Globo uses Zoho Reports to generate reports and dashboards that reveal the daily and monthly views of each show and video in its TV and cable TV divisions. The individual show results are then aggregated based on type, target demographic and other criteria to determine viewer trends and tailor overall programming.
Prior to Zoho Reports, Globo was using internal processes and tools, including Microsoft Excel and SPSS, to create its viewer reports. While functional, this approach posed several challenges. First, everything had to be sent through email. Second, the internal process was not flexible. The users had to ask Oppermann for everything first, and then he-not the users-would run all the queries, create the reports and send them out to the users manually.
Switching to Zoho Reports is making it easier to share information with users. Instead of sending emails to individual users, those users now log into Zoho Reports directly. Better still, users can make their own queries and create their own reports.
Currently, Globo has 40 people actively using Zoho Reports to report against 8.5 million rows of data. That data set grows daily as the company aggregates data, converts it into a text file, and imports the text file into Zoho Reports-an everyday manual process that will soon be automated.
In addition to the flexibility and productivity gains, Zoho Reports is benefiting Globo's bottom line. Using Zoho Reports lets Globo forego the use of SPSS and eliminate the cost of its licenses. While Oppermann cannot quantify the exact savings, they are confident that they "are saving a huge amount of time and money."
For more information on Zoho, please visit www.zoho.com and watch "What is Zoho?" To get breaking Zoho news, visit and subscribe to the RSS feed at https://blogs.zoho.com, and follow the company on Twitter at @zoho and on Facebook at www.facebook.com/zoho.
Zoho news releases: https://www.zoho.com/in-the-news.html
Zoho videos: http://youtube.com/zoho
Zoho blogs: http://blogs.zoho.com
Zoho on Twitter: http://www.twitter.com/zoho
Zoho on Facebook: http://www.facebook.com/zoho
Zoho is a comprehensive suite of online productivity, collaboration and business applications for businesses of all sizes. Over 15 million users rely on Zoho apps. Zoho's productivity and collaboration applications include Email Hosting, Document Management, Office Suite, Project Management and more alongside a host of business applications ranging from CRM and Campaign Management to Customer Support, Accounting and more. These applications are offered directly via Zoho.com or through hundreds of partners in the Zoho Alliance Partner Program. For more information about Zoho, please visit https://www.zoho.com/.
Zoho is a division of Zoho Corp., a privately-held and profitable company, which also provides IT Management Software (ManageEngine with over 70,000 customers) and a Network Management Suite (WebNMS with 25,000 Tier 1 carrier deployments). With U.S. headquarters in Pleasanton, CA and offices in Austin, Chennai, London, Tokyo and Beijing, Zoho Corp. serves the technology needs of millions of customers worldwide. For more information about Zoho Corp., please visit www.zohocorp.com.
All brand names and product names are trademarks or registered trademarks of their respective companies.
Tags: Zoho, online applications, CRM software, contact center solution, customer management, telephony, PBX integration, contextual integration, QuickBooks, finance, CTI, computer telephony
Marisa Lam, 650-544-3350