PLEASANTON, Calif. - August 25, 2011 - Helping people work online, Zoho today announced it has added its online help desk software, Zoho Support, to the Google Apps Marketplace. The new addition is the company's twelfth application in the Google online storefront, bolstering Zoho's position as one of the largest software providers for the Google marketplace. Zoho Support for Google Apps is available on the Google Apps Marketplace at https://bit.ly/qifQTA.
"Our customers continue to make it clear that they want their online applications to work together seamlessly, regardless of who makes them," said
Raju Vegesna, Zoho evangelist.
"So, we are going to continue integrating our applications with Google Apps to give them that fluid user experience. Zoho Support brings a powerful yet easy-to-use help desk application to the Google Apps Marketplace. And it reconfirms our commitment to integrate the Zoho apps users want with Google Apps."
Zoho Support for Google Apps serves as the organization's central point of communication for all the support needs of its customers. Users can create tickets manually or receive them through channels like e-mail, websites, customer portals and API. Users can also manage forum posts effectively by converting them into tickets and tracking them until they are closed. Integration highlights include:
Zoho Support for Google Apps joins a broad array of business, collaboration and productivity applications that Zoho has brought to the Google Apps Marketplace, including:
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Zoho is a comprehensive suite of online productivity, collaboration and business applications for businesses of all sizes. Over 15 million users rely on Zoho apps. Zoho's productivity and collaboration applications include Email Hosting, Document Management, Office Suite, Project Management and more alongside a host of business applications ranging from CRM and Campaign Management to Customer Support, Accounting and more. These applications are offered directly via Zoho.com or through hundreds of partners in the Zoho Alliance Partner Program. For more information about Zoho, please visit https://www.zoho.com/.
Zoho is a division of Zoho Corporation, a privately-held and profitable company. With U.S. headquarters in Pleasanton, CA and offices in Austin, Chennai, London, Tokyo and Beijing, Zoho Corporation serves the technology needs of millions of customers worldwide. For more information about Zoho Corporation, please visit http://www.zohocorp.com. All brand names and product names are trademarks or registered trademarks of their respective companies.
For more information on Zoho, visit https://www.zoho.com. To get breaking news from Zoho, follow the company on Twitter at @zoho and on Facebook at http://www.facebook.com/zoho. The latest news about Zoho products is available on the company blog, http://blogs.zoho.com.
All brand names and product names are trademarks or registered trademarks of their respective companies.
Tags: Zoho, online applications, online productivity, online collaboration, business applications, email, spreadsheets, presentations, documents, Google, Chromebook, Chrome Web Store
Marisa Lam, 650-544-3350