Knowlarity + Zoho: A partnership and an integration that just works seamlessly

About Knowlarity

Knowlarity is an AI-driven cloud communications platform that offers contact center solutions, number masking, click-to-call, toll-free numbers and region management. They are part of, a conversational engagement platform.

Knowlarity + Zoho: A customer driven integration

One of the main requests that Knowlarity got from their customers was that they wanted a seamless user experience when they interacted with their customers whether it was an inbound or outbound call and also get contextual information at their fingertips when on call.

We spoke to Deepta, Head of Strategic Alliances & Partnerships for Knowlarity Communications to find out what has been Knowlarity's experience working with Zoho, here's what she had to say.

The experience of working with the Zoho Marketplace team.

Knowlarity found that working with and listing on Zoho Marketplace is definitely beneficial because it gave them a plethora of opportunities to choose from.

"The partnership team has been extremely helpful to us. Together we've devised a lot of co-selling, co-branding, and co-marketing activities that have generated good leads."

- Deepta, Head of Strategic Alliances & Partnerships, Knowlarity Communications


Since listing their integration on Zoho Marketplace, Knowlarity has seen marked improvements. According to Deepta, the integration allows customers to access and use Knowlarity easily for an improved customer experience. The company has seen a positive impact on customer satisfaction in the form of recurring business from customers, too.

Wrapping it up

Here are three reasons why Knowlarity would recommend Zoho Marketplace to Independent Software Vendors (ISVs) like themselves:

  • The co-branding, co-marketing, and co-selling activities you can leverage to expand your reach.
  • The joint go-to-market initiatives that help build a greater and more satisfied customer base, while also increasing your existing run rate revenue.
  • The branding and the visibility that your organization is going to get by listing on Zoho Marketplace.