Convert visitors before their intent fades with live chat
Answer your visitors’ questions instantly through live chat, reduce hesitation, and keep buying decisions moving forward with live chat in Zoho Marketing Plus.
SIGN UP FOR FREEEngage prospects with live chat on your webpages and mobile applications
Timing is critical in marketing. Greet prospects the moment they land on your page—either immediately or after a set duration. Keep conversations moving across webpages, mobile apps, and more with live agent responses that feel timely, relevant, and personal.
Set up chatbots to deliver automated messages based on your predefined information. Engage visitors when you’re unavailable or let the chatbot handle other interactions while you focus on high-priority conversations—so all your visitors get the information they need exactly when they need it, without waiting.
Capture and qualify leads faster with chat conversations
Collect visitor details through pre-chat forms or directly within conversations. Automatically qualify leads using conversation history, browsing behavior, and other rules you define. Send enriched, scored leads to your pipeline to begin their nurturing journey or directly to your CRM, so sales teams can focus on high-value conversations.
Chat with customers on their preferred social platforms
Zoho Marketing Plus empowers your marketing team to connect with prospects on the messaging apps they already use, including WhatsApp, Facebook Messenger, and Telegram.
Send automated welcome messages when visitors reach your profile, share quick information using pre-built listings, and enable prospects to start conversations while your team manages and responds to every chat—all from a single, unified workspace.
Understand every interaction. Act with precision.
Get a unified view of how visitors interact with your brand—from live chat activity to their traffic source, the content they engage with, time spent on your pages, engagement rate, and more. Set goals, measure progress, and make data-driven decisions—all based on a single source of truth in Zoho Marketing Plus.
From live chat to conversion—manage the entire journey in Zoho Marketing Plus.
Zoho Marketing Plus is a unified platform that goes beyond live chat, helping you capture prospects and nurture them through email campaigns, landing pages, webinars, events, and more. Collaborate with your team to discuss ideas, plan work, and execute campaigns across omnichannel—managing everything from lead capture to conversion in one place.
Manage your marketing with confidence.
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