Organization and WorkDrive Reports 

Organization Reports

The organization report section of Admin reports will provide you with consolidated information on your organization's domains and email policy. These reports will give you extensive information on the domain's verification statuses, and email policies associated with the organization like maximum incoming emails allowed, the number of associated users, the number of groups associated and much more.

Accessing Organization Reports 

  1. Login to Zoho Mail Admin Console.
  2. On the left pane, click on the Reports section.
  3. The Admin Reports page will open in a new tab.
  4. Click on the Organization section from the left menu.
  5. Click on the drop-down to view the list of all reports under Organization reports and select the necessary report from the available reports.

Available Reports

The list of all the reports available under User accounts reports is listed below,

Domains

  1. The Domain report displays the following information.
    • Domain name - Mentions the domain name added to your organization.
    • Verified status - Mentions if the domain has been authenticated.
    • DKIM status - Mentions if the domain has its DKIM record configured.
    • SPF status - Mentions if the domain has its SPF record configured.
    • MX status - Mentions if MX records for the domain are configured.
    • Created on - Mentions when—the date and time, the domain was added to the account.
    • Expires on - Will mention the expiry date of the domain if purchased via Zoho Mail.
  2. When you click on any domain, you'll be redirected to the Domain section in the Admin Console where you can verify your domain. 

Email Policy

  1. The Email Policy report displays the following information.
    • Policy name - Lists the name of the email policy.
    • Maximum incoming emails/minute - Mentions maximum incoming emails allowed per minute under the policy.
    • Maximum size (MB) - Maximum size of an email with respect to the policy.
    • Associated users - Mentions the number of users associated with the policy.
    • Associated groups - Mentions the number of groups associated with the policy.
  2. Click on each policy to see more detailed information like the list of users and groups associated with the policy.

Partner details

Note:

Partner details will be available only for Zoho Partner organizations.

  1. The partner details report displays the following information.
    • Organization details - The organization name along with the domain name will be listed. If the domain is not configured- 'Domain yet to be added' message will show.
    • Super Administrator - The Super Admin email address will be listed under this section.
    • Plan type - The type of plan availed by the organizations will be displayed.
    • Expiry time - The expiration date of the plan availed will be shown.
    • Licence count - The number of licences with respect to each organization will be listed under this section.
    • Domain verified - The domain verification status will be shown.
    • Subscription duration - The time duration of the availed plan will be listed (Yearly/ Monthly).
  2. Click on Export to export your data as a CSV file for any analytical purposes. You can also encrypt your file with a password to prevent any unauthorised access to your data.
  3. If you click on any organization from the list, you will be redirected to the Admin Console of that organization.

WorkDrive reports

WorkDrive reports section of the Admin reports will provide you with consolidated information on each user's WorkDrive storage details along with their files and folder details.

Note:

WorkDrive reports are available only for organizations with Workplace bundle/ Workplace mixed / Zillum plans.

Accessing WorkDrive reports

  1. Login to Zoho Mail Admin Console.
  2. On the left pane, click on the Reports section.
  3. The Admin Reports page will open in a new tab.
  4. Click on the WorkDrive reports section from the left menu.
  5. Click on the drop-down to view the list of all reports under WorkDrive reports and select the necessary report from the available reports.

Available reports 

The list of all the reports available under the WorkDrive reports section is listed below.

User details

  1. The User details report displays the following information,
    • Name/ Email - Names and email addresses of users are listed.
    • Used Storage - Displays the total WorkDrive storage utilized by the respective user.
    • No. of files - Number of files each user has stored in WorkDrive.
    • No. of folders - Number of folders each user has stored in WorDrive.​
  2. Use the Search bar available in the top pane to narrow down your data by name or email. 

Folder details

  1. The Folder details report displays the following information,
    • Graphical chart - Displays used storage of 10 Folders with the most data.
    • Folder name  - The name of the folders in WorkDrive will be listed.
    • Last accessed - The name of the user, date, and time at which the folders have been last accessed will be displayed.
    • Used storage - Total WorDrive storage space occupied by the particular folder will be displayed.
    • No. of files - Number of files that the folder has.
    • No. of subfolders - The number of subfolders inside each folder will be listed.
    • Members count - The number of members who have access to the folders will be shown.
  2. Use the Search bar available in the top pane to narrow down your data by name or email.

 

 

Still can't find what you're looking for?

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