Update DNS information - GoDaddy DNS Manager

DNS Record Configuration for GoDaddy

Zoho Mail provides multiple options to verify your domain ownership and configure email delivery in GoDaddy. If you are migrating your email from GoDaddy to Zoho, refer to our GoDaddy email transition guide to explore Zoho Mail's features.

Manual domain verification via TXT - GoDaddy

If the DNS Manager for your domain is hosted with GoDaddy, follow the steps below to add a TXT Record and verify the domain.

  1. Log in to your GoDaddy Domain Control Center.
  2. Select your domain to access the Domain Settings page.
  3. Under Additional Settings, select Manage DNS.
  4. Select ADD below the table of your existing DNS records.
  5. Choose TXT from the record options drop-down menu.
  6. Enter the details for your TXT record. 
    • In the Host field, enter 
    • In the TXT Value field, enter the TXT value generated in the Zoho Mail Admin Console
    • In the TTL field, enter 3600 seconds
  7. ​Now, click Save. 
  8. Now come back to mailadmin.zoho.com page and click 'Verify by TXT'.
  9. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Manual domain verification via CNAME - GoDaddy

If the DNS Manager for your domain is hosted with GoDaddy, follow the steps below to add a CNAME and verify the domain.

  1. Log in to your GoDaddy Domain Control Center.
  2. Select your domain to access the Domain Settings page.
  3. Under Additional Settings, select Manage DNS.
  4. Select ADD below the table of your existing DNS records.
  5. Choose CNAME from the record options drop-down menu.
  6. In the Host field, enter the unique zbcode (zb*******) generated for your domain in Zoho Mail. 
  7. In the Points to field, enter zmverify.zoho.com
  8. Click Save.
  9. Now come back to mailadmin.zoho.com page and click 'Verify by CNAME'.
  10. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Note:

You have now added the CNAME/TXT record successfully. The update usually takes effect in a few minutes. After some time, click the Verify by CNAME/Verify by TXT button in the Zoho Mail setup wizard to verify the domain and proceed further.

Configure MX Records for Email Delivery - GoDaddy

If your domain's DNS Manager is hosted with Go Daddy, follow the below steps to add MX records for your Domain for email delivery. 

  1. Login to your GoDaddy DNS Manager. Select the My Account menu and choose Domains.
  2. Expand Domains and click the Manage DNS button for the domain you want to verify.
  3. The DNS Manager page will open with information regarding the existing DNS records. 
  4. Scroll down to the Records section and click the Add button to add a DNS record.
  5. Select MX from the Type drop-down menu.
  6. In the Host field, enter @ to denote the default domain for email delivery.
  7. In the Points to field, enter mx.zoho.com.
  8. In Priority field, select 10
  9. Click Save 
  10. Click Add again to add another MX record with value mx2.zoho.com under Points to and set Priority to 20.
  11. Repeat the steps to add the third MX record with value mx3.zoho.com and Priority set to 50

The MX values given above are based on the generic configuration information. For a more specific configuration particular for your domain refer to this section in the Admin Control Panel.

You have successfully added MX records for your GoDaddy hosted domain. You can check the MX records with Zoho's DNS MX Lookup tool.

Important Points:

  • Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Zoho Mail, affect email delivery, and result in permanent loss of emails delivered. 
  • The MX records that should be returned when you check in the MX Lookup tool should be 
    • mx.zoho.com
    • mx2.zoho.com 

One-Click Verification - GoDaddy

Zoho Mail supports one-click verification for domains hosted with GoDaddy. Using this method, you can verify your domain, and add MX records easily without having to add them manually. To use one-step verification,

  1. Click One-click Verification on Zoho Mail's domain verification page.
  2. Once done, click Proceed.
  3. You will be asked to sign in to your GoDaddy account. Enter the username and password and click Sign in.
  4. After signing in, you will be asked to confirm access. Click Connect.

Once you've granted access, your domain will be verified in Zoho Mail. To configure the MX, SPF, and DKIM records, once you reach the respective steps in the setup process, all you need to do is click Proceed.

Share this post : FacebookTwitter

Still can't find what you're looking for?

Write to us: support@zohomail.com