Email Statistics Reports

The Email statistics reports section consists of consolidated information on your organization's incoming and outgoing email traffic with respect to the Users and Domains separately. Using this, you can know the number of emails sent or received by a user/ domain, the total number of recipients added to outgoing emails, the number of emails sent within the organization, the number of emails sent to external email addresses, and the overall size of all sent and received emails with respect to a specific user/ domain respectively.

Accessing Email Statistics Report

  1. Login to Zoho Mail Admin Console.
  2. On the left pane, click on the Reports section.
  3. The Admin Reports page will open in a new tab.
  4. From the left pane,
  5. Click on the drop-down to view the list of all reports under Email Statistics reports and select the necessary report from the available reports.

Available Reports

The list of all the reports available under Email Statistics reports is listed below,

Outgoing Traffic Report

  1. The Outgoing traffic report displays the following information,
    • Graphical chart- Displays the outgoing email traffic of users/ domains.
    • Outgoing emails - Mentions the total number of emails sent during the chosen time frame.
    • Total recipients - Mentions the total number of recipients to whom overall emails are sent, during the chosen time frame.
    • No.of internal emails - Mentions the number of emails sent within the organization during the chosen time frame.
    • No. of external emails - Mentions the number of emails sent outside the organization during the chosen time frame.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. To export the Outgoing traffic report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  4. Use the Search bar available in the top pane to narrow down your data by name or email.

Outgoing Traffic -by Size 

  1. The Outgoing traffic -by size report displays the following information,
    • Outgoing email size (MB) - Mentions the overall size of all emails sent in the chosen time frame.
    • Graphical chart - Chart that displays the top 10 members/ domains with respect to the overall size of emails sent.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. To export the Outgoing traffic -by size report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  4. Use the Search bar available in the top pane to narrow down your data by name or email.

Incoming Traffic

  1. The incoming traffic report displays the following information,
    • Graphical chart- Chart that displays the top 10 members/ domains with respect to the most number of emails received.
    • Incoming count - Mentions the total number of emails received in the chosen time frame.
    • No. of internal emails - Mentions the total number of emails received from within the organization in the chosen time frame.
    • No. of external emails - Mentions the total number of emails received from outside the organization in the chosen time frame.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. To export the  Incoming traffic report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  4. Use the Search bar available in the top pane to narrow down your data by name or email.

Incoming Traffic -by Size

  1. The incoming traffic by size report displays the following information,
    • Graphical chart- Chart that displays the top 10 members/ domains with respect to the most number of emails received.
    • Incoming size (MB) - Mentions the overall size of all emails received in the chosen time frame.
    • Internal size (MB) - Mentions the overall size of emails received from within the organization in the chosen time frame.
    • External size (MB) - Mentions the overall size of emails received from outside the organization in the chosen time frame.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. To export the Incoming traffic by size report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  4. Use the Search bar available in the top pane to narrow down your data by name or email.

Spam rate 

  1. The spam rate report displays the following information,
    • Graphical chart- Chart that displays the top 10 members/ domains with respect to the most number of spam emails received.
    • Incoming count - Mentions the total number of emails received in the chosen time frame.
    • No. of spam emails - Mentions the total number of emails classified as spam.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. To export the Spam rate report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  4. Use the Search bar available in the top pane to narrow down your data by name or email.

 

 

 

 

Still can't find what you're looking for?

Write to us: support@zohomail.com