DMARC Reports

Domain-based Message Authentication Reporting and Conformance (DMARC) authenticates email by aligning SPF and DKIM protocols. The biggest advantage of the DMARC protocol is that you can get reports on both successful and failed authentications. The DMARC reports help you understand, which IP addresses send emails on behalf of your domain, and the total number of emails that pass or fail DMARC, DKIM, and SPF validation.

Note:

This feature will be available only for organizations that are using one of our paid plans.

Accessing DMARC reports 

  1. Login to Zoho Mail Admin Console.
  2. On the left pane, click on the Reports section.
  3. The Admin Reports page will open in a new tab.
  4. Click on the DMARC reports section from the left pane.
  5. Click on the drop-down to view the list of all reports under DMARC reports and select the necessary report from the available reports.

Available Reports

The list of all the reports available under DMARC reports is listed below,

Success

  1. The Success report in the DMARC report displays the following information,
    • Host name - Mentions the name of the source IP address from which the emails were sent.
    • Total number of emails - Certain email service providers may not send a DMARC report for your sent emails. This mentions the number of emails that received a DMARC report among all the emails sent from your organization.
    • DMARC verification - Mentions the percentage of emails that passed DMARC verification among the total number of emails that received DMARC reports.
    • DKIM verification - Mentions the percentage of emails that passed DKIM verification among the total number of emails with DMARC reports.
    • SPF verification - Mentions the percentage of emails that passed SPF verification among the total number of emails with DMARC reports.
  2. You can click on each table entry to find more details based on IP address,
    • IP address - Mentions the IP address from which the emails that received DMARC reports were sent.
    • Total number of emails - Mentions the total number of emails (with DMARC reports) sent from that IP address.
    • DMARC success - The total number of emails that passed DMARC verification among the total number of emails sent from that specific IP address.
    • DKIM success - The total number of emails that passed DKIM verification among the total number of emails sent from that specific IP address.
    • DKIM aligned - If the domain in the DKIM signature and the from address of an email matches then it is considered to be DKIM aligned. The total number of emails that were DKIM aligned.
    • SPF success - The total number of emails that passed SPF verification among the total number of emails sent from that specific IP address.
    • SPF aligned - If the domain of the from address and the return-path address in the header of an email match then it is considered to be SPF aligned. The total number of emails that were SPF aligned.
  3. Click on the Date filter to select the time period for which you want to see the report.
  4. Click on the drop-down next to the date filter to select the hostname.
  5. The pie chart displays the DMARC success status of the domain.
  6. To export the DMARC success report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.

Failure

  1. The Failure report in the DMARC report displays the following information,
    • Host name - Mentions the name of the source IP address from which the emails were sent.
    • Total number of emails - Certain email service providers may not send a DMARC report for your sent emails. This mentions the number of emails that received a DMARC report among all the emails sent from your organization.
    • DMARC verification - Mentions the percentage of emails that failed DMARC verification among the total number of emails that received DMARC reports.
    • DKIM verification - Mentions the percentage of emails that failed DKIM verification among the total number of emails with DMARC reports.
    • SPF verification - Mentions the percentage of emails that failed SPF verification among the total number of emails with DMARC reports.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. Click on the drop-down next to the date filter to select the hostname.
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  4. The pie chart displays the DMARC Failure status of the domain.
  5. To export the DMARC  report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  6. You can click on each table entry to find more details.
    • IP address - Mentions the IP address from which the emails that received DMARC reports were sent.
    • Total number of emails - Mentions the total number of emails (with DMARC reports) sent from that IP address.
    • DMARC failure - The total number of emails that failed DMARC verification among the total number of emails sent from that specific IP address.
    • DKIM failure - The total number of emails that failed DKIM verification among the total number of emails sent from that specific IP address.
    • DKIM aligned - If the domain in the DKIM signature and the from address of an email doesn't match then it is considered to be DKIM aligned. The total number of emails that were not DKIM aligned.
    • SPF failure - The total number of emails that passed SPF verification among the total number of emails sent from that specific IP address.
    • SPF aligned - If the domain of the from address and the return-path address in the header of an email doesn't match then it is considered to be SPF aligned. The total number of emails that were not SPF aligned.

Forwarders

  1. The Forwarders report in the DMARC report displays the following information,
    • Host name - Mentions the name of the source IP address from which your emails were forwarded.
    • Total number of emails - Certain email service providers may not send a DMARC report for your sent emails. This mentions the total number of your emails that got forwarded and received a DMARC report among all the emails sent from your organization.
    • DMARC verification - Mentions the percentage of emails that had successful DMARC verification among the total number of emails that received DMARC reports.
    • DKIM verification - Mentions the percentage of emails that had successful DKIM verification among the total number of emails with DMARC reports.
    • SPF verification - Mentions the percentage of emails that had successful SPF verification among the total number of emails with DMARC reports.
  2. Click on the Date filter to select the time period for which you want to see the report.
  3. Click on the drop-down next to the date filter to select the hostname.
  4. The pie chart displays the DMARC Forwarders' status of the domain.
  5. To export the DMARC  report, click on the Export option in the top pane and select whether you want to export the table or the chart from the option available. The chart can be exported in PNG/ SVG/ JPEG formats.
  6. You can click on each table entry to find more details,
    • IP address - Mentions the IP address from which the emails get fo.
    • Total number of emails - Mentions the total number of emails (with DMARC reports) sent from that IP address.
    • DMARC success - The total number of emails that passed DMARC verification among the total number of emails sent from that specific IP address.
    • DKIM success - The total number of emails that passed DKIM verification among the total number of emails sent from that specific IP address.
    • DKIM aligned - If the domain in the DKIM signature and the from address of an email matches then it is considered to be DKIM aligned. The total number of emails that were DKIM aligned.
    • SPF success - The total number of emails that passed SPF verification among the total number of emails sent from that specific IP address.
    • SPF aligned - If the domain of the from address and the return-path address in the header of an email match then it is considered to be SPF aligned. The total number of emails that were SPF aligned.

Still can't find what you're looking for?

Write to us: support@zohomail.com