Visualize your lead's pain points
A holistic understanding of a lead's issues and pain points can help your sales team gather crucial information that can add value to your business proposition and pitch the product effectively. With the Zoho Lens integration, sales executives can connect with a lead or contact via a live camera assistance session, where they can get a clear picture of their workflows by accessing their camera stream, assess issues and pain points in depth, and take notes for future reference.
Provide virtual demos in AR
Some customers request a demo to understand how your product works and how it fits with their lifestyle before purchasing it. Now you can conduct a live demo or schedule one for later with Zoho Lens, where you can interact with your customers in a shared augmented space, overlay digital elements, and give step-by-step instructions using AR tools. You can also record an AR demo offline and send it to contacts whenever the need arises.
Invite team members for collective solutions
Some issues require more than one person to solve them, based on the level of complexity and knowledge required. Zoho Lens allows customer support teams to invite experts to a live camera assistance session, provides the necessary tools to point out the next steps, and helps the collaborators work out a solution quickly.
