Zoho Lens - API Reports

Reports

Reports give you an account of all the remote assistance sessions conducted from your Zoho Lens account.

request_params	object
type	string Session type. Allowed values:[LS].
fromdate	long Unix Timestamp
todate	long Unix Timestamp
email	string To fetch reports conducted by specific technician.
index	long Page count
count	long Number of rows per page.

response_params	object
total_count	long Total count of session reports.
viewer_os	string OS type of the viewer.
viewer_ipaddress	string IP address of viewer.
viewer_email	string Email id of viewer.
agent_os	string OS type of agent.
agent_ipaddress	string IP address of agent.
agent_email	string Email id of the agent.
start_time	long Start time of session.
end_time	long End time in long (Unix Timestamp).
duration	string Duration of session.
display_name	string Display name
session_id	long Session key
session_type	string Session type
session_owner_email	string Owner of session

Request Example

Copied$ curl https://lens.zoho.com/api/v2/reports
-X GET
-H "Content-Type: application/x-www-form-urlencoded;charset=UTF-8"
-H "Authorization: Zoho-oauthtoken ba4604e8e433g9c892e360d53463oec5"
-d "index=1&count=20&type=all&fromdate=1518546600000&todate=1519151400000&email=john@zohcorp.com"

Get Session Reports

This API fetches you the reports of previously conducted sessions

Request and response params

Copied{
   "request_params": {
       "type": "LS",
       "fromdate": "1518546600000",
       "todate": "1519151400000",
       "email": "john@zohcorp.com",
       "index": 1,
       "count": 20
   },



HTTP/1.1 200 OK
Content-Type:application/json;charset=UTF-8
   "response_params": {

        {
           "agent_email": "mark.k@gmail.com",

           "agent_ipaddress": "10.59.1.72",

           "session_owner_email": "frida.m@zylker.com",

           "end_time": 1481369155546,

           "session_id": 706174884,

           "display_name": "Mark",

           "agent_os": "Windows",

           "duration": 155493,

           "start_time": 1481369000053,

           "session_title": "On Demand Lens session #706174884",

           "session_type": "Lens Support",

           "viewer_email": "david.w@zylker.com",

           "viewer_ipaddress": "10.59.1.72"
   },

    {
           "agent_email": "hayley.c@gmail.com",

           "agent_ipaddress": "10.59.1.72",

           "session_owner_email": "frida.m@zylker.com",

           "end_time": 1491369155546,

           "session_id": 937974381,

           "display_name": "John",

           "agent_os": "Mac",

           "duration": 155443,

           "start_time": 14513693400053,

           "session_title": "On Demand Lens session #937974381",

           "session_type": "Lens Support",

           "viewer_email": "john.f@zylker.com",

           "viewer_ipaddress": "10.59.1.52"
   }
}