15-day free trial. No credit card required.

%Volume discount available on both yearly and monthly billing. Learn more
  • Text Chat
  • Email and SMS Invite
  • Annotation for the technician
  • Technician and Customer App Support
  • Offline Recording
  • VoIP Calling
  • Desk Integration
  • CRM Integration
  • Calendar Integration
  • 1 Simultaneous Session

All in Free Edition +

  • Advanced ChatNEW
  • File TransferNEW
  • Scheduled sessions
  • Multi-technician support
  • Basic Analytics
  • Session Notes
  • File Manager
  • Action Log Viewer
  • Import Contacts
  • Annotation for the customer
  • Freeze Camera Stream
  • Flash (iOS)
  • Zoom in/out of Video Stream
  • 2 Simultaneous Sessions

All in Standard Edition +

  • Session Recording (3GB free storage)
  • Live Snapshots
  • Departments
  • Custom Email Templates
  • Email Configuration
  • Rebranding
  • Custom Domain Mapping
  • Advanced Analytics
  • AR CommentsNEW
  • Share Camera of the technician
  • QR/Barcode scanner
  • Live Text (OCR)
  • Guest Technician Support
  • API Integrations
  • 4 Simultaneous Sessions

Prices mentioned are inclusive of local taxes.

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.


Additional Storage:

Record unlimited sessions and store your snapshots, notes with Lens's additional storage add-on. By default you get 3GB storage for the SuperAdmin license and 1GB additional storage for every additional technician license. The prices for extra storage start at for every additional 5GB.

Frequently Asked Questions

  • Do I get a free trial?

    You can sign up for our fully-featured 15-day free trial, and request for an extension

  • What are the payment options?

    We accept payment via Visa, MasterCard, American Express, and PayPal (you must have an account with PayPal to make payments with it). We also accept payment via bank transfer or check transfer for yearly subscriptions.

  • How secure is Zoho Lens?

    All transmissions take place through SSL/256-bit AES encryption protocols which is the industry standard security practice. This is the same standard used in online banking and payment transactions.

  • Can I get a demo of Zoho Lens?

    Yes, you can click here to register for a personalized demo. One of our customer support technicians will get in touch with you shortly.

  • Can I upgrade, downgrade, or cancel my plan at any time?

    Yes, Zoho Lens is a pay-as-you-go service and you are not bound to any contract or commitment to stay subscribed. You can upgrade, downgrade, or cancel your plan at any time.

  • Do you have more Questions?

    You can reach out to us anytime by writing to us at support@zoholens.com

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