## Zoho Invoice — Product, features, payments, integrations, solutions, and help Index Access the complete documentation index at: https://www.zoho.com/kw/invoice/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # What is the use of the customer portal? ![](/invoice/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/invoice/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fkw%2Finvoice%2Fkb%2Fportal%2Fcustomer-portal-why.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fkw%2Finvoice%2Fkb%2Fportal%2Fcustomer-portal-why.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/invoice/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/invoice/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/kw/invoice/kb/portal/customer-portal-why.md) The customer portal provides a structured way for your customers to stay updated on events related to your transactions. If you’ve enabled the customer portal for your organization in Zoho Invoice, and configured it for your customers, they can view their transactions with you by logging into the portal. This includes viewing documents, accepting/declining the quotes, adding comments to the documents, and making online payments. Learn more about [customer portal](https://www.zoho.com/invoice/help/customer-portal/).