## Documentation Index Access the complete documentation index at: https://www.zoho.com/kw/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How do I provide default customer notes, terms & conditions on my quotes? How do I retain these on the converted invoice? ![](/books/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/books/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fkw%2Fbooks%2Fkb%2Fquotes%2Fcustomer-notes-terms-conditions.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fkw%2Fbooks%2Fkb%2Fquotes%2Fcustomer-notes-terms-conditions.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/books/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/books/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/kw/books/kb/quotes/customer-notes-terms-conditions.md) To set a default customer notes and terms & conditions for the quotes created, * Navigate to **Settings -> Preferences > Quotes**. * In the _General_ tab, fill the **Terms & Conditions** and **Customer Notes** boxes with the content you wish to have on all the quotes you create. * Click **Save**. ![Terms & Conditions, Customer Notes](/books/kb/images/quotes/customer-notes-and-terms-conditions.png) * * * **To transfer the content on the quote for customer notes and terms & conditions to the converted invoice:** * Navigate to **Settings -> Preferences -> Quotes**. * In the _General_ tab, under the **Select the fields in a quote that you’d like to retain when you convert it into a sales order or invoice** section, check the **Customer Notes** and **Terms & Conditions** options. This will retain the content on the invoices. ![Terms & Conditions, Customer Notes](/books/kb/images/quotes/fields-to-retain-in-invoice.png) * * *