## Documentation Index Access the complete documentation index at: https://www.zoho.com/kw/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # A customer has paid $200 as down-payment towards the purchase of a new television. How do I record this transaction in Zoho Books? In Zoho Books, you can create a transaction to record the down payment you received from your customer. There are three methods to do this: 1. [Create a retainer invoice](/kw/books/kb/invoices/downpayment-invoice.html#create-a-retainer-invoice) 2. [Record a payment received from the customer](/kw/books/kb/invoices/downpayment-invoice.html#record-a-payment-received-from-the-customer) 3. [Create a transaction from your bank account](/kw/books/kb/invoices/downpayment-invoice.html#create-a-transaction-from-your-bank-account) ### Create a Retainer Invoice **Note:** This feature is available in all the editions of Zoho Books except EU. * Go to the _Sales_ module on the left sidebar and select **Retainer Invoices**. * Click **\+ New** on the top right corner of the page. * Select the customer who made the down payment from the **Customer Name** field. * In the _Item Details_ section, enter the **Description**, **Tax**, and the **Amount** you received as a down payment. * Fill in the other necessary details. * Click **Save as Draft** or **Save and Send**. ![Create retainer invoice](/books/kb/images/invoices/retainer.png) When you create an invoice for the customer, you will have an option to apply this retainer invoice to the invoice. ### Record a Payment Received From the Customer * Go to the _Sales_ module on the left sidebar and select **Payments Received**. * Click **\+ New** on the top right corner of the page. * Select the customer for whom you’re recording the down payment from the **Customer Name** field. * Enter the amount received as a down payment in the **Amount Received** field. * Fill in the other necessary details. * Click **Save**. ![Record payment received](/books/kb/images/invoices/payment-received.png) This amount will be saved as unused credits that can be applied to invoices created for this customer. ### Create a Transaction From Your Bank Account * Go to the **Banking** module on the left sidebar. * Select the _bank account_ in which you want to record the down payment. * Click _Add Transaction_ on the top right corner of the page and select **Customer Payment** under _Money In_. ![Record using bank account](/books/kb/images/invoices/bank-account.png) * In the pane that appears, select the customer from whom you received the down payment from the **Customer Name** field. * Enter the amount you received as a down payment from the **Amount Received** field. * Fill in the other necessary details. ![Enter the down payment details](/books/kb/images/invoices/customer-payment-pop-up.png) * Scroll down and click **Save**. This amount will be saved as unused credits and it can be applied to invoices created for this customer. * * *