## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/kw/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Where do I view the WhatsApp notification that I’ve sent to my customers in Zoho Books?

You can view the sent WhatsApp notification in Zoho Books at three different levels.

**At Transaction Level**

*   Click the respective transaction in the Invoices or any other module.
*   Go to _Comments & History_ at the top-right corner.
*   Click **Show Details**.

You can view the customer details and the status of the WhatsApp notification.

**At Customer Level**

*   Click the customer whose WhatsApp notification messages you want to view.
*   Navigate to the _Mails & Messages_ tab.
*   Click the dropdown next to _System Mails_ and select **WhatsApp Messages**.

You can view all the WhatsApp notifications and their statuses sent to this customer.

**At Organisation Level**

*   Navigate to **Reports** on the left sidebar.
*   Scroll down to _Activity_ and click **WhatsApp Notifications**.

You can also click **View Report** on the WhatsApp configuration page and view all the WhatsApp notifications sent from your organisation.

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