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Access the complete documentation index at:
https://www.zoho.com/ke/books/kb/llms.txt

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# My user is unable to void invoices. What permission should I enable for their role?

To allow a user to void invoices, you need to enable the **Void invoices** permission for their role. You can create a custom role or clone the default one, and assign necessary permissions. Here’s how:

*   Go to **Settings** in the top-right corner of the page.
*   Select **Roles** under _Users & Roles_.
*   Click the **\+ New Role** button in the top-right corner or select an existing role for which you want to enable the void option, and click **Edit**.
*   In the _Sales_ section, click **More Permissions** against _Invoices_ and check **Void invoices**.
*   Click **Save**.

**Note:** Creating custom roles is available only in certain plans of Zoho Books. Visit the [pricing page](https://www.zoho.com/books/pricing.html) to check if it’s currently available in your plan.

**Insight:** Apart from enabling the **Void invoices** permission, you can also enable **Communication**, **Write Off invoices**, and **Edit and Delete approved invoices** permissions, if required, under _More Permissions_ against **Invoices** in the _Role Creation_ page.

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