invoices

How can I modify the billing address on an invoice that has already been paid and marked as settled?

To update the billing address and resend the invoice, follow these steps:

  • Go to Sales and click Invoices.
  • Select the invoice for which you want to modify the billing address.
  • Click the Payments Received tab in the invoice details page and click the Delete icon.
  • In the popup that opens, click Delete Payment.
  • Unmark the invoice as Paid by removing the payment.
  • Now, click Edit to change the billing address and make any other necessary changes, if required.
  • Re-select the same customer for the invoice.
  • Save the updated invoice.
  • Once again, record the payment for the invoice by clicking Record Payment.
  • Resend the revised invoice to the client via email or your preferred method.

By doing so, the billing address is updated as expected.

For invoices with Unpaid status:

  • Directly, go to the specific invoice and click the Edit option.
  • Now, re-select the customer, and click Save to update your changes.

Was this document helpful?
Yes
No
Thank you for your feedback!
Want a feature?
Suggest


Switch to smart accounting software. Switch to Zoho Books.   Start my free 14-day trial

Books

Online accounting software
for small businesses.