## Documentation Index Access the complete documentation index at: https://www.zoho.com/ke/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. # Credit Notes * [When do I need to use a credit note?](/ke/books/kb/credits/use-credit-note.html) * [When do I need to use a vendor credit note?](/ke/books/kb/credits/vendor-credit-scenario.html) * [How do I issue a refund for returned goods?](/ke/books/kb/credits/issue-refund.html) * [How do I delete a credit note that has already been closed?](/ke/books/kb/credits/delete-credit-note.html) * [How do I record a refund I receive for a paid bill?](/ke/books/kb/credits/delete-payment.html) * [Is it mandatory to enter an Item when I create a credit note?](/ke/books/kb/credits/enter-item.html) * [Is it possible to apply the unused credits of one customer to an invoice associated with a different customer?](/ke/books/kb/credits/transfer-credits-bwn-customers.html) * [How do I remove a credit note that is already applied to an invoice?](/ke/books/kb/credits/remove-credit-note.html) * [How do I undo the refund created for a Credit Note?](/ke/books/kb/credits/undo-refund-cn.html) * [How do I change the status of a credit note to closed?](/ke/books/kb/credits/change-status-closed-cn.html) * [Does creating a refund for a credit note actually refund the amount from my bank/credit card?](/ke/books/kb/credits/refund-credit-note.html) * [How do I generate a report to view the credits applied and the remaining credits of my customers?](/ke/books/kb/credits/generate-report-cn.html) * [Does creating a Credit Note affect the stock level of an item?](/ke/books/kb/credits/cn-affect-stock-level.html)