## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/ke/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I cancel my customers’ subscriptions?

Here are three ways to cancel your customers’ subscriptions:

1.  **You can do it by yourself from Zoho Billing’s web application**

```
Here's how:

* Go to the **Subscriptions** module from the left sidebar.
* Click on the subscription that you want to cancel.
* Click the **More** dropdown and select the **Cancel Subscription** option.

In the pop-up that follows, you will be able to cancel the subscription immediately, or cancel it at the end of the current term.
```

2.  **Your customers cancel their subscriptions from the Customer Portal**
    
    If your customers have access to the Customer Portal, they will be able to cancel subscriptions by themselves. If you’d like to disable this feature, you can do so by going to **Settings** > **Preferences** > **Subscription Management** under Customer Portal.
    
3.  **Cancel subscriptions via the API**
    
    You can cancel subscriptions via Zoho Billing’s REST APIs. [Learn more.](/billing/api/v1/#Subscriptions_Cancel_a_subscription)
    

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