Transforming Utility Metering with Smart IoT

Traditional utility metering often involves manual errors, delayed billing, and a lack of real-time insights. Zoho IoT’s Smart Metering Solution brings your entire metering infrastructure online thus making it visible, manageable, and intelligent. From electricity and water to gas and smart devices, gain control over consumption, automate reporting, and remotely configure metering systems at scale.

Explore Utility-Specific Smart Metering Solutions

Modern personalization solution for modern people. Equip sensors to new/old facilities and let the data roll in to minimize greenhouse gas emissions, optimize energy usage, reduce energy bills, etc.

Energy Metering

Energy Metering

Track energy consumption in real time across buildings, machines, or tenant units. Get voltage, current, power factor insights, and automate billing based on usage tiers.

Water Metering

Water Metering

Monitor water consumption patterns, detect leaks early, and optimize water usage across facilities. Generate automated reports for better resource management and cost control.

Gas Metering

Gas Metering

Ensure accurate gas consumption tracking with smart sensors and real-time monitoring. Enhance safety protocols while optimizing gas usage and reducing operational costs.

Solution architecture of advanced IoT metering

The Zoho IoT metering architecture combines edge devices, smart meters, and cloud- based dashboards into a single ecosystem. Meter readings are captured in real time using sensor-integrated gateways and transmitted securely to the cloud.

The Zoho IoT metering architecture combines edge devices, smart meters, and cloud- based dashboards into a single ecosystem. Meter readings are captured in real time using sensor-integrated gateways and transmitted securely to the cloud.

Why Choose Zoho IoT for Metering Automation?

Transparent and Accurate Billing

Remote Monitoring and Troubleshooting

Proactive Fault Detection

Lower Operational Costs

Data-Driven Decision Making

A Unified Platform for Automated and Remote Metering

Smart & Automated Metering

Automated Utility Data Capture

Automate utility metering processes for electricity, water, and gas. Our platform enables auto-capture of data, eliminates manual readings, and offers complete transparency to both utility companies and customers.

  • Smart meter integration
  • Auto-reading sync
  • Error-free utility tracking
Our Approach
Our Approach
Real-time Consumption Insights

Live Usage & Demand Analytics

Track energy, gas, or water usage live per device, per household, or per building. Visual dashboards offer consumption curves, peak demand tracking, and zone-wise analysis for better decision-making.

  • Live energy monitoring
  • Consumption anomaly detection
  • Device-level usage insights
Automated Billing & Reports

Accurate Billing & Transparency

Say goodbye to delayed or incorrect bills. Automatically generate monthly bills based on real-time data and consumption policies. Deliver bills via web, app, or email in just a few clicks

  • Auto bill generation
  • Threshold-based surcharge alerts
  • Customer-accessible billing reports
Our Approach
Our Approach
Remote Commands & Device Control

Grid Control & Remote Operations

Send remote commands to meters and connected devices for operations like shutdowns, resets, or load shedding. This is critical in managing grid health, preventing overload, or resolving faults.

  • Remote on/off controls
  • Load management commands
  • Emergency response
Analytics & Reporting Engine

Trends, Forecasts & Actionable Insights

Get interactive dashboards, historical trend analysis, and customized reports. Utilities can detect consumption trends, revenue gaps, or leakages, and consumers can compare usage over time.

  • Usage heatmaps
  • Predictive alerts
  • Peak load forecasting
Develop one prototype to replicate multiple devices for the user
OTA Updates & Edge Intelligence

Smarter Devices with Real-time Updates

Deploy over-the-air (OTA) updates to all your field devices with zero manual effort. Combined with edge intelligence, this allows immediate policy changes, firmware upgrades, or emergency rule roll-outs.

  • OTA firmware updates
  • Real-time policy enforcement
  • Distributed data logic
Develop one prototype to replicate multiple devices for the user

Where Smart Metering Delivers Real Impact

 

Residential Complexes and Apartments

Offer tenants accurate energy or water bills while reducing dispute resolution and manual inspection needs.

Residential Areas

Commercial Buildings and Campuses

Enable centralized energy usage insights across floors, departments, or facilities, perfect for sustainability reporting.

Buildings

Utility Service Providers

Scale your utility operations without scaling your workforce. Automate everything from remote meter reads to billing.

Utility

Smart Cities and Urban Infrastructure

Lay the foundation for demand-based energy policies and infrastructure upgrades using granular consumption data.

Smart Cities

Industrial Energy Monitoring

Track consumption across production units, detect overuse, and correlate energy spend with output in real time.

Industrial Energy

Smart metering FAQs

What types of meters does Zoho IoT support?

 
Zoho IoT supports electricity, water, gas, and multi-utility smart meters using standard protocols such as Modbus, DLMS, MQTT , and more. It can integrate with most commercial smart meters and custom OEM hardware.

Can I control meters remotely through the platform?

 
Yes. You can send commands to meters or connected load devices for on/off control, reboot, configuration changes, or emergency cutoffs thus ensuring grid stability and operational flexibility.

How accurate is the billing system?

 
Billing is automated using real-time metering data, threshold policies, and usage slabs. This ensures accurate, consistent, and dispute-free billing with historical backup and alerts.

Can this be deployed in multi-site or multi-tenant environments?

 
Absolutely. Zoho IoT is designed for scale and can handle metering across multiple buildings, regions, or customer accounts thus making it ideal for utilities, facility managers, and city administrators.

Is the system secure?

 
Yes. All meter data is encrypted during transmission and storage. You also have role- based access, audit trails, and device authentication to ensure a secure IoT ecosystem.

Do I need to replace my existing meters?

 
Not necessarily. Zoho IoT can integrate with many legacy meters using edge gateways, or you can retrofit existing infrastructure to enable smart capabilities without a full hardware overhaul.