How can I downgrade my account?
To cancel your subscription, follow these steps
- Go to the Settings icon and select Subscription.
- In the screen that follows, you will see your plan details, renewal date, etc.
- Hover your mouse pointer over the line item, and click on the Upgrade/Downgrade Plan.
- In the next screen, click on Downgrade button present under your current plan.
This opens a window where you have the option to cancel your subscription right away. Enter a Reason for Cancellation and confirm your downgrade in order to proceed. Your existing data will remain in read-only mode, although you will not be able to add new data. Read more