Zoho Invoice

FAQ

How to avoid payment intimation emails landing into spam?

If you’re using your own email domain,

You can avoid payment intimation emails landing into spam by including zohobooks.com to your domain’s SPF(Sender Policy Framework) record. This entry represents all mail sending services of Zoho, and therefore prevents intimation emails landing into spam.

If you’re using Gmail, Yahoo, or any other domain,

You can choose to send emails with message-service@sender.zohoinvoice.com in the From field and the emails will be directly sent from Zoho Invoice with your email address in the Reply-to field. If the customer wants to reply, it will be to your email address.

To enable sending emails with message-service@sender.zohoinvoice.com in the From field,

Email spam

Email Landing into Spam

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