Zoho Inventory

FAQ

Is there any back order arrangement?

A back order is a retailer’s order for an item that is temporarily out of stock with the vendor.

How to create backorders?

Screenshot of creating a new Sales Order

Screenshot of a Sales Order

NOTE: Backorders can be created for online Sales Orders too. The above step does not apply for Sales Orders fetched automatically from marketplaces. In those cases, the Sales Order will already be available.

Sending/Confirming a Sales Order

Show SO with alert message. Also, highlight alert and the more->backorder step too

Backorder dialog box

NOTE: When the Sales Orders are in the On Hold status, you will not be able to raise any packages or invoices from the Sales Orders. However, you can raise the invoices and packages either before creating a backorder, or when the backorder process is fulfilled.

purchase order page, highlight send and mark as issued option

bill create 1

bill create 2

NOTE:

When you open a backordered Sales Order, you will be able to see the Purchase Order associated with it.

Sales Order Screenshot