Features
Zoho Subscriptions and Zoho SalesIQ

Zoho Subscriptions and Zoho SalesIQ

One of the best ways to establish an immediate and personal connection with your customer base is through live chat. Use the integration between Zoho Subscriptions and SalesIQ to embed multi-functional, highly customizable chat widgets in your customer portal.
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The solution for subscription billing

Zoho Subscriptions is a subscription billing app built for simplicity. Keeping track of customers, billing cycles, tax compliance, and payments for a subscription business can use up valuable work hours and funds. Zoho Subscriptions takes care of all these processes and more.

Boost your sales, support and marketing activities

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you engage and support your customers in real time.

"Zoho Subscriptions had everything from A to Z for running our magazine services—from subscription management to promotional discounting, from stock handling to courier dispatching, and lots more."
Sri Ramakrishna Math | Chennai

Sri Ramakrishna Math

Chennai

"Zoho Subscriptions' dunning management helped us recover 50% of the renewal payments that failed the first time. This greatly reduced our churn rate without manual follow-ups!"
Laveena Punjabi | Senior product manager, Foyr

Laveena Punjabi

Senior product manager, Foyr

"Edmingle has grown 10x in the past three years, and Zoho Subscriptions played a crucial role in it. Personally, it saves me at least 90 hours a month that would have been spent on manual billing processes and follow-ups."
Gaurav Doshi | Founder & CEO, Edmingle

Gaurav Doshi

Founder & CEO, Edmingle


Give your subscription management a personal touch through live chat

Subscribers using your customer portal would always prefer to have their questions about subscriptions and payments answered on the spot, without any waiting. This kind of accessible and reliable support for your customers can only be achieved through live chat.

Live chat screenshot

Respond immediately to queries

Provide swift responses for key issues like payment failures and refunds, so you can keep your subscribers happy and your income flowing.

Move your chat to different channels

Shift gears by making a voice call or sending an email through the chat widget so you can provide the right support to any subscriber.

Try a more hands-on approach

Take charge of the situation by requesting remote access and sharing your screen with subscribers who need a little more guidance.

Collect subscriber feedback directly

Measure customer satisfaction and operator performance by receiving feedback directly through the chat widget.

Encourage subscriber self-service through automation

Chat using personalized conversational Zobots

Give your operators some respite by deploying custom AI chatbots known as Zobots to handle first-level engagement and help you meet customers' needs around the clock.

Respond faster through template canned responses

Streamline the support process by providing canned responses for frequently asked questions on topics like alternate payment methods and renewals.

Share your support documentation

Some information is better read than said. Automatically share your help docs and FAQs to give users the means to help themselves.

More you can do with SalesIQ

View all your visitor information

Track key data such as a subscriber's location, device, pages visited, number of visits, chat duration, and much more.

Gauge visitor strength through lead scoring

Gain insight and find ideal subscribers by assigning points to promising leads that meet your requirements and are worth following up.

Integration is as easy as 1-2-3

Still not sure?

Zoho Subscriptions provides a 14-day free trial, so you can test out all the functionalities of our product without any commitments.

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Message from CEO

Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together.

Sridhar Vembu

CEO, Zoho Corporation

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