Online Payments via ICICI

Zoho Spend’s integration with ICICI Bank enables your organisation to manage employee and vendor payments with ease. After connecting your ICICI corporate current account, you can initiate expense reimbursements, process vendor bill payments, and pay your employees’ salaries directly from Zoho Spend.

How Does Online Payments via ICICI Bank Work

To reimburse employees, pay employee salaries, and make vendor payments via ICICI Bank, you must first connect your ICICI corporate current account with Zoho Spend. Once the integration is set up:

• ICICI Bank will be used as the funding source to reimburse approved employee expense reports.
• Employees can add their bank accounts in Zoho Spend to receive reimbursements and salaries.
• You can initiate reimbursements for approved reports from the Reports section in Zoho Spend.

When you reimburse a report via ICICI Bank, the payment is initiated from Zoho Spend and processed by ICICI Bank using supported transfer methods such as ICICI Fund Transfer, IMPS, NEFT, or RTGS.

The time taken for employees to receive their reimbursements, salaries, and vendor payments depends on the chosen transaction type and bank processing times.

Set Up ICICI Integration

• Go to Settings on the left sidebar.
  (OR)
  Click Settings in the top right corner of the page.
• Click Online Payments under Payments.
• Click ICICI Bank and then click Set Up Now.
• If you already have an ICICI Bank corporate account:
  • Enter your CIB Portal Login ID.
    If you haven’t created a login ID in the portal, enter it in the format: CorporateID.UserID.
  • Enter your Corporate ID and User ID as shown in the ICICI CIB portal.
  • Click Save to initiate the integration.
• If you don’t have an ICICI Bank corporate account:
  • Click Open a New Current Account under ICICI Bank.
  • Enter your organization and contact details in the form that opens.
  • Read and agree to the terms and click Proceed.
    An ICICI Bank representative will contact you to help you open a corporate current account and share the credentials required for the integration.
  • Once you receive your credentials, return to Zoho Spend and complete the setup using your Corporate ID and User ID.

After ICICI Bank verifies and activates the integration, your account status in Zoho Spend will be updated to Active, and you can start reimbursing employees, make vendor payments, and pay your employees’ salaries directly from Zoho Spend.

Add Employees’ Bank Accounts

Once the admin has set up the ICICI Bank integration, employees must add their bank account details in Zoho Spend to receive reimbursements and salary payments.

Employees can add their bank accounts under their profile. After the bank account is added and verified, reimbursements and salary payments will be credited to that account.

Reimburse Employees via ICICI Bank

After the integration is active and employees have added their bank accounts, admins or users with the necessary permissions can start reimbursing approved reports via ICICI Bank.

To reimburse employees via ICICI Bank:

• Go to Reports under Travel & Expense on the left sidebar.
• Click the Awaiting Reimbursements tab to view the list of approved reports that are pending reimbursement.
• Select the report you want to reimburse.
• Click the Reimburse dropdown in the top right corner and select via ICICI Bank.
• In the pop-up that appears:
  • Review the Reimbursable Amount and the employee receiving the reimbursement.
  • Select the From Account (the ICICI bank account from which you want to initiate the reimbursement).
  • Choose the Transaction Type from the available options, such as:
    • ICICI Fund Transfer – for transfers between ICICI Bank accounts.
    • IMPS – for instant transfers within applicable limits.
    • NEFT – for transfers processed in batches during bank working hours.
    • RTGS – for high-value transfers above the RTGS threshold.
  • Optionally, enter a note regarding the reimbursement.
• Click Reimburse or Proceed.
• On the next screen:
  • Enter the OTP (One Time Password) sent to your registered mobile number.
  • Enter the Token generated from your ICICI Bank CIB portal, if required for authorizing the transaction.
• Click Submit to initiate the payment.

The reimbursement will be initiated from Zoho Spend and processed by ICICI Bank. The report’s status in Zoho Spend will be updated to Reimbursed once the payment is successfully completed.

If a reimbursement remains in a pending or uncleared state for a long time, verify the transaction status in your ICICI Bank portal. If the payment fails or you need assistance, contact support@zohospend.com with the reimbursement details.

Pay Employee Salary via ICICI

Initiate salary payments directly through ICICI Bank once the integration is set up in Zoho Spend. Salary disbursements will be processed using the ICICI Bank account configured during the integration setup.

To make payments via Zoho Spend:

• Go to Pay Runs under Payroll on the left sidebar.
• Generate a new pay run for the required pay period and approve it.
• Click Initiate Payment in the top right corner of the page.
  The Payment Status for employees will be shown as Yet to Pay. Payments will be initiated only for employees whose payment mode is set to Direct Deposit.
• Enter the OTP (One Time Password) sent to your registered mobile number.
• Enter the Token generated from your ICICI Bank CIB portal (if required for authorizing the payment).
• Click Initiate Payment.

Once the payment is initiated from Zoho Spend, it will be processed by ICICI Bank using the chosen transaction type (such as ICICI Fund Transfer, IMPS, NEFT, or RTGS). The status will be updated automatically once the bank completes the transaction.

Add Vendors’ Bank Account

Once the admin has set up the ICICI integration, vendors can add their bank account details in the Vendor Portal to receive payments via ICICI.

Vendors can add their bank accounts when they sign up for the Vendor Portal or from their profile in the portal. Once the bank account is added and verified, payments for their bills will be credited to that account.

Pay Vendor Bills via ICICI

• Go to Bills under Payables on the left sidebar.
• Select the bill for which you want to make the payment.
• Click the dropdown next to Record Payment and select Pay via ICICI.
• Enter the following details:

• Click Proceed.
• Enter the OTP (One Time Password) sent to your registered mobile number.
• Enter the Token generated from your ICICI Bank CIB portal (if required for authorizing the payment).
• Click Submit to make your payment.

The status of your payment will be either Cleared or Uncleared in the Payments Made tab based on the transaction type and the approval workflow you’ve chosen.

Multiple Bill Payments

You will be able to make payments for multiple bills at once to a single vendor using this integration. Here’s how:

• Go to Payments Made under Payables on the left sidebar.
• Click + New in the top right corner.
• Select a vendor and all their associated bills will be listed.
• Click Initiate Payment via ICICI Bank and enter the other details.
• Verify your details and click Initiate Payment.
• Enter the One Time Password(OTP) sent to your registered mobile number on the screen that follows.
• Enter the Token, which is a unique 4-8 digit number used to initiate payments through your ICICI bank account securely.
• Click Submit.

The payment will be initiated from Zoho Spend.

Vendor Advance Payments

Here’s how you can make vendor advance payments using ICICI:

• Go to Payments Made under Payables on the left sidebar.
• Click + New in the top right corner.
• Navigate to the Vendor Advance tab.
• Choose the vendor for whom you would like to make payment and select the option Initiate Payment via ICICI Bank.
• Enter all the tax related details such as the Source and Destination of Supply, Reverse Charge, and TDS.
• Enter the Amount to be paid.
• Select the account from which you want to make the payment in the From Account option.
• Select the To Account and the Transaction Type.
• Verify your details and click Initiate Payment.
• Enter the One Time Password(OTP) sent to your registered mobile number.
• Enter the Token, which is a unique 4-8 digit number used to initiate payments through your ICICI bank account securely.
• Click Submit.

Your payment will be initiated.

Disable the Integration

If you want to stop making reimbursements via your ICICI Bank corporate account or if you need to change your ICICI integration details, you can disable the integration. Here’s how:

• Go to Settings on the left sidebar.
  (OR)
  Click Settings in the top right corner of the page.
• Click Online Payments under Payments.
• Click ICICI Bank.
• Click Disable.
• Confirm your action by clicking Disable again in the pop-up.