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In-app Notifications

In-app notifications in Zoho Procurement system-generated notifications that appear within the app to inform users about important activities. They ensure that the right stakeholders are informed at the right time.

Create In-app Notifications

To associate in-app notifications with workflow rules, you must first create them. Here’s how you can create in-app notifications:

  • Go to Settings in the top right corner of the page.
  • Click Workflow Actions under Automation.
  • Click In-app Notifications in the Workflow Actions pane.
  • Click + New In-App Notification in the top right corner.
  • Enter a Name for the notification.
  • Select the required Module.
  • Select the Recipients. You can select users, roles, and associated entities.
  • Enter the Message.
  • Customize the message by adding placeholders if required. Click Insert Placeholders, select the required placeholders, and click Add.
  • Click Save.

Associate In-app Notifications With Workflow Rules

The in-app notifications you create should be associated with workflow rules so that they can triggered automatically when the required conditions are met.

To associate in-app notifications with workflow rules:

  • Go to Settings in the top right corner of the page.
  • Click Workflow Rules under Automation.
  • Click + New Workflow Rule in the top right corner.
  • Enter the necessary details.
  • Under Actions, choose In-App Notifications as the Type and select the alert you want to associate with the workflow rule.
  • Click Save. Now, whenever the criteria is met, the workflow rule will be triggered, which in turn will trigger the in-app notification.

Edit In-app Notifications

If you want to update the details of in-app notifications, you can edit them. Here’s how:

  • Go to Settings in the top right corner of the page.
  • Click Workflow Actions under Automation.
  • Click In-app Notifications in the Workflow Actions pane.
  • Hover over the in-app notification you want to edit.
  • Click the Dropdown icon and select Edit.
  • Make the necessary changes and click Save.

Filter In-app Notifications

You can find in-app notifications easily by filtering them by the module for which they were created. To filter in-app notifications:

  • Go to Settings in the top right corner of the page.
  • Click Workflow Actions under Automation.
  • Click In-app Notifications in the Workflow Actions pane.
  • Click the filter next to Module and select the required option. The in-app notifications created for the selected module will be displayed.

Delete In-app Notifications

Warning: Deleting an in-app notification is permanent and cannot be undone. If the in-app notification you’re deleting is associated with a workflow rule, the workflow rule will not be executed.

If you no longer require certain in-app notifications, you can delete them. Here’s how:

  • Go to Settings in the top right corner of the page.
  • Click Workflow Actions under Automation.
  • Click In-app Notifications in the Workflow Actions pane.
  • Hover over the in-app notification you want to delete.
  • Click the Dropdown icon and select Delete.
  • Confirm your action by clicking Delete in the pop-up.