direct-deposit

I have initiated the payment but the employees have not received the salaries yet. Why?

If you’ve enabled an approval workflow in your ICICI Bank CIB portal as a security measure, you will have to approve the payment in the portal for it to be initiated. Learn more.

If your employees have not received any payment even after approval, check the bank details in their profiles and edit them, if necessary. Else, contact your bank to resolve the issue.

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