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HIPAA Compliance With Zoho Payroll

The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach Notification Rule, and Health Information Technology for Economic and Clinical Health Act) (“HIPAA”) requires Covered Entities and Business Associates to take specific measures to protect health information that can identify an individual. The act also provides certain rights to individuals.

Zoho does not collect, use, store or maintain health information protected by HIPAA for its own purposes. However, Zoho Payroll provides specific features to help its customers use the Zoho Payroll in a HIPAA-compliant manner.

Note: The Mediclaim section 80D and the supporting documents you or your employees provide will adhere to HIPAA compliance standards. However, it’s important to mention that the amount you enter in the Mediclaim section 80D will not be encrypted. Rest assured, we will not use or share this amount for any other purposes.

HIPAA requires Covered Entities to sign a Business Associate Agreement (BAA) with their Business Associates. You can request our BAA template by sending an email to legal@zohocorp.com.

Zoho Payroll - HIPAA Compliance

In Zoho Payroll, we provide ways for healthcare organizations to secure and restrict the export of Electronic Protected Health Information (ePHI).

Marking fields that contain ePHI

When you create a new custom field, you can choose to encrypt and save it as ePHI. The data entered in that custom field will be considered sensitive, so it’ll be encrypted and stored. Only users with access to protected data can view the fields.

To create  ePHI custom fields:

  • Click the Gear icon from the top right corner and navigate to Preferences.
  • Select the module for which you want to create a new custom field.
  • Switch to the Field customization tab and click +New Custom Field in the top right corner.
  • Enter the Label Name and select the Data Type.
  • In the Data Privacy section, select the ePHI option only if your transaction contains ePHI.
  • Check Yes, if you want this field to be mandatory.
  • Check Yes, if you want this field to be shown in the PDF.
  • Click Save.

Encryption of ePHI

Encryption is the process of securing the entered information. This process will convert original information into cipher text, preventing the data from being stolen. All the custom fields marked as ePHI will be encrypted.

###Administering Users and Roles

The Users and Roles module in the Zoho Payroll lets you set permissions to restrict the users from accessing certain information. Learn more.

Activity Logs to Track Data Sources and Modifications

Zoho Payroll has the Activity Logs report to record the activities in your organisation. Activity Logs report helps admins to track and monitor deletions and modifications in the data anytime.

Note: For detailed information on the retention of data and activity logs, refer to our privacy policy and review the terms and conditions concerning inactive account policies.


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